1 år siden
Hvis du vil diskutere noget i relation til Magical Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
Magical Casino – generel debat
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1 år siden
Hello, it's a very good casino, good support, they pay their player
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1 år siden
Hey,
what good news 🙂. How long did the payment usually take, and how long have you been playing there?
1aynway, thanks for sharing your experience with us.
1 år siden
They keep sending me spam SMS advertising, although I upon registration made sure to deny ANY advertising, and made sure NOT to give consent to especially SMS advertising. I left a message in live chat, and they never contacted me back nor stopped spamming.
I am so tired of it! Constantly new and new SMS. They’re cold texting me and they provide no opt-out from SMS advertising in the SMS.
In their privacy policy it says:
"As indicated above, Magical Casino would, on occasion, market directly to Player products and services which Magical Casino considers may be of interest to the Player. Should Player not wish to receive such information, or have any other data protection queries, Player is urged to contact Magical Casino for such information/changes."
(not true - I already notified them of my opt-out a while ago)
They also write following:
"Is utilised for marketing purposes based on the so-called opt-in principle."
(also not true!)
if you’re reading this please stop
1 år siden
I'm so sorry to hear about such an issue. Sadly it is more common than you might think 🙁
I agree the casino should take full responsibility and stop spamming players who have acted with good faith by asking for advert exclusion.
Do you think their approach is in accordance with international GDPR statements?
1 år siden
It's totally against!
Now I've tried sending them an offline message in their livechat, as they're not reachable. I've also made a support ticket with no response. They're still sending SMS every single day. I never gave them consent from day one
Do you mind if I open a complaint via casino guru?
1 år siden
You are receiving SMS daily!? That's unacceptable!
Feel free to submit the complaint, for sure. I'm curious whether we will assist you because honestly, I can't tell. Yet every attempt is worth trying, I would be furious being in your shoes!
Have you considered informing institutions like the Office for Personal Data Protection, for example?
I'm not familiar with how things work in Denmark so, I'm just asking 🤔
1 år siden
I am yeah, even recieved SMS today despite 3 attempts of contacting them. I’ll for sure try your suggestion, but I doubt what’s gonna happen due to their curacao license.
1 år siden
I believe it must be extremely unpleasant and annoying. Anyway, we'll see how it goes when you contact them. Hopefully they will have a good response for you.
Could you tell us what you learned or what the outcome was? 🙂
11 måneder siden
good casino overall, pays withdrawals quickly and has a large choice of games,
Eric
11 måneder siden
How quickly does this one pay, if I may be so curious?
Anyway, are you familiar with user reviews and user feedback?
Try this link if you would like to investigate. 😉
11 måneder siden
48 timer
Automatisk oversættelse:
11 måneder siden
So that's great in my opinion and pretty fast. What payment method do you use for withdrawal ?
10 måneder siden
by bank transfer, I made a profit again, paid also quickly, good service also in chat, he stops the support around 10 or 11 o'clock in the evening, and I have a very competent assigned manager
I don't see any player complaints, I think it remains a reliable casino, that remains my opinion
10 måneder siden
That's fine because bank transfers sometimes take longer. I am also glad that you managed to make another profit and withdraw again without any problems.
I think every casino could work like that. I wish you many more wins and good luck. 🙂
9 måneder siden
Good casino, with lots of games that other casinos don't have. pleasant support. deserves better than 5/10. better than some with higher grades.... samanta their manager is great
8 måneder siden
Hi, I'm glad you like the casino. What games does it have that other casinos don't ?
Anyway, I looked at its safety index and it is quite low as you wrote 5/10. Also the casino operates without a license, which I would be careful about because if there are problems it can be difficult to solve them.
Nevertheless, have you played here before and managed to win and withdraw something ?
8 måneder siden
licensed casinos have their problems, and I've had lots of them with some, unique, bad luck etc, for the moment no problems with them, quick withdrawal, listener, when I want to take a break, he closes the account. some casinos don't even do it. I like this casino.
4 måneder siden
Godmorgen, jeg har vundet et beløb på 180e til at hæve på dette casino, jeg havde tidligere foretaget flere indbetalinger, uden held, nu når jeg vil hæve pengene fortæller de mig, at kasinoet er blevet stoppet, og at jeg skal indbetale 200e. for at kunne trække sig tilbage. Hvordan skal jeg vurdere dette? Hvad er det for et casino? Jeg tør ikke indbetale en ero mere og hvordan får jeg nu mine penge!! Det tog mig dage at kontakte dig!! Anyway, hvis nogen kan forklare mig denne forargelse, er jeg alle ører, og hvis nogen kan give mig en alternativ løsning masse
Automatisk oversættelse:
4 måneder siden
Samanta er fantastisk, hun ringer til dig og tilbyder dig meget saftige bonusser, men pludselig vinder du! Og her kommer problemet, jeg har behandlet en ubetydelig tilbagetrækning af 180e i en uge, for at tænke på saftige figurer, jeg ved ikke længere noget om Samantha, det er lykkedes mig at snakke med en anden efter at have brændt e-mails, da du ikke kan kontakte Ellers. Du vil fortælle mig, hvilken kvalifikation disse mennesker fortjener, Samanthas ven fortæller mig, at mine sidste indbetalinger vil blive refunderet, og at for at kunne hæve skal jeg indbetale 200e, hvad er det for en løsning!! De refunderer mig noget, som jeg ikke kan hæve, hvis jeg ikke indbetaler 200, og for ikke at nævne de 180, dette har ingen steder at gå, tænk ikke engang på at komme ind, de er meget fine, fordi en 300% weekend bonus for Fredag Lørdag og søndag er meget saftige, indtil du vinder
Automatisk oversættelse:
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