2 år siden
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Hi, have you tried asking the casino if they could help you with your withdrawal ? How long has your situation been going on that you have not been able to withdraw your money and what specific problem do you have ? Is the withdrawal showing as pending or not pending or is it something else. Let us know so we have a better overview of the situation.
Kasinoet har allerede svaret mig og bedt mig om detaljer om udbetalingskontoen, send det nu, men de svarer mig kun med en systemmeddelelse som den samme besked, jeg synes overhovedet ikke, at dette casino er pålideligt... kasinoet er godt, og jeg vil gerne satse mere der, men betalingen forbliver afventende og beløbet konfiskeret
Are you sure you have your money confiscated? From what you say, you probably have to go through account verification, which is a normal process at every casino. Is this your first withdrawal ?
Hej Jaro, godmorgen, alt er løst, betalingen er foretaget, så nu er autorisation til min vurdering af casinoet den bedst mulige, kram og tak for anbefalingerne fra casinoguruen, casinoet lever virkelig af gode evalueringer, så at vi kan satse fra nu af for mig og 10
Well, I'm glad to see it's all sorted out. 😊
Sometimes it is necessary to be a little more patient until the situation is processed. Anyway, as they say, all's well that ends well and you can now carry on playing hopefully successfully. If you ever have a problem, feel free to contact us. I wish you the best of luck.
The casino requires three times the deposit amount to be wagered.
However, although it is not stated anywhere, it is actually difficult to withdraw because they apply the same reflection rate to real money as they do to bonus money
(For example, a machine with a 5% on bonus reflective rate would require 60 times the deposit amount.)
The casino claims that this is a glitch and that it has already been fixed, but nothing has been fixed.
I would like to clarify whether this is a glitch or a specification.
Hi.
It is normal that one needs to play with the deposit in order to withdraw winnings; otherwise, it would be the same as using a bank account, which is a completely different situation.
Wagering 1x up to 3x for a clean deposit is reasonable, higher requirements, though are not a good sign, if I may say.
Regarding the bonus contribution, if the casino says it was fixed while you are convinced it was not, I suggest you reach out to the casino again. I'd like to see the response.
Not much we can clarify at this point, don't you think?
The casino made me a bonus offer.
I made a deposit accordingly, but the bonus was not granted.
The casino said they decided not to grant the bonus.
I was tricked by the casino into depositing and then having to place a wager to withdraw.
If they decided not to grant the bonus, they should have taken some action such as not allowing me to select the bonus when depositing.
I am appalled at the way they operate to cheat their players.
You see?
Now it makes perfect sense - and I agree that in the case of a deposit bonus, it is similar to a false advertisement.
Do you know why they have decided you won't get the bonus, please?
If you don't mind waiting, feel free to submit another complaint. I'm not sure how far we get at this point, though.
But it remains one of the possibilities.
Hi, we spotted an unusual activity regarding feedback on this particular casino. Could you please tell me how you found Casino Guru and this particular thread? We are about to contact the casino, but we also prefer to consult with players.
Hi,i just want to say that at 05.05.25 I wanted to withdraw 300 euro.Furstable i wait 24 hours to request approval.Then today is 13.05.25 and there is no any money coming from casino.They said must wait about 5 days to transfer to visa card.It's terrible to wait so long,and nothing happening.
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Casino.guru er en uafhængig kilde, der leverer information om online casinoer og online casinospil uden at være kontrolleret af spiloperatører eller andre institutioner. Vores anmeldelser og vejledninger er ærligt og redeligt udarbejdet efter medlemmerne af vores uafhængige ekspertteams bedste evne og vurdering, men de er udelukkende tiltænkt oplysende formål og må hverken antages eller anvendes som juridisk vejledning. Du skal altid selv sikre dig, at du overholder alle lovmæssige krav, inden du spiller på et casino.
Kig i din indbakke, og klik på det link, vi har sendt til:
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Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
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