3 år siden
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Vent gutter, jeg vandt i alt 8000 euro på odds ring, som jeg vil tage, men så ville de verificere mig, så jeg syntes ikke noget mærkeligt, de tog 100 år lige Koas, men kom igennem. Men så sender de mig til myfinity som lort og har kigget meget rundt og er ikke den eneste de gør, de vil have hjælp og tage mine penge
Has anyone been playing at 0ddring Casino lately. I was playing a few days ago and mid game play my bonus vanished I had a balance of around $700 go to $0 right before my eyes I went to live chat who said it was a wide spread bonus issue it's almost been 48 hours now and no news or any further information can be provided 😳 NOT IMPRESSED
Sounds nasty.
So, it was a problem associated with the active bonus - is that correct? At first glance, I thought it was about a certain bonus feature. I only want to be sure.
Let's hope the solution comes anytime soon!
Ah, I see!
So probably an error caused by the game itself - a bug on the game provider's side.
I don't want to bring a piece of bad news, but from my experience, dealing with a game provider is mostly quite a time-costly process.
Pray I'm wrong. 🤞🤞
No one should experience bugs or glitches while playing with real money. 🙂
Woudlbe nice if you could update us about the progress once some is actually achieved.
I'm eager to know how long would it take to provide final solution.
That's what I thought to.
Yes il be sure to keep you updated. So far it's been about a week and each time I enquire about an update they just give me the same answer, it's getting a bit disheartening. All I can do now is wait and hope for the best.
Cool.
To be honest, I can imagine it truly sucks. 🙁
Unfortunately, you're right. Not much to do for now. Anyway, there is also the complaint feature - if you come to a point you could use some help, feel free to submit the complaint. The worst that can happen is that it could be closed as unjustified or dismissed. On the other hand, it is free.
I only aim to cover even this option, no need to lodge the complaint, of course.
Sounds kind of stupid, but let's wait...
Never know I may just need too. I've already had one complaint rejected/closed which bummed me out so I'm not sure if im ready to do another one. But then again if they take any longer I might just bite the bullet and file one, as it's been a whole week now! 😔
I see where you coming from.
However it is up to you. In my opinion it could help you with your situation and if not, you can tell yourself you did everything possible.
Let's just hope for happy end.
Heyo! I wish you luck with your complaint, hopefully it will go smoothly and you will receive your requested sum.
Do keep is informed about the progress!
Does 10 days sound oddly suspicious with still no update or progress in the matter being resolved ?
Or is that standard practice ?Starting to give up hope with them now
I think it would be useful to wait. I know it's certainly not pleasant, but our complaints team is working to get this resolved as quickly as possible. The casino's response can be of varying lengths, so my view is certainly not to lose hope. 🙂
I see the complaint is still open and you have added information about your case. For now we can only wait and hope that everything will work out to your satisfaction.
You can continue to update us on the progress.
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