3 år siden
talte lige til chatten igen. du kan ikke fortælle mig, hvorfor overførslen ikke virker. var ved at indgive en klage. Jeg kan ikke udfylde feltet for beskrivelsen. forsvinder altid efter input.
Automatisk oversættelse:
Olympia Casino – generel debat (side 2)
1
2
Skriv indlæg
3 år siden
Meaning that you can't opt for Olympia Casino while submitting the complaint? 🤔
Could you please make a screenshot?
Redigeret
SvarCiter1
3 år siden
olympisk kasino fungerer. kun i det felt, hvor jeg skal beskrive indsigelsen, forsvinder min tekst straks igen.
Redigeret
Automatisk oversættelse:
3 år siden
Ok, I understand now - thank you.
I feel that we had a similar issue while the player was using the browser feature "translate" it may look like this:
Can you check your browser and turn that off while submitting the complaint, please?
Alternatively, if the problem persists I feel that a video caption would be better to find out the issue, because I'll reach our developer team.
Kindly let me know 🙏
SvarCiter1
3 år siden
tak, ja det var oversætterens skyld. talte igen i går i chatten, og de fortalte mig, at problemerne er løst, og udbetalingen kan nu finde sted. det blev øvet i går. Jeg venter til fredag med min klage, tak
Automatisk oversættelse:
SvarCiter1
3 år siden
Hello,
one small issue solved good 🙂... now to the withdrawal, my fingers are crossed and will wait till tomorrow with further comment 🤞🌟
SvarCiter1
3 år siden
hej, der var penge på kontoen i går. Olympia undskyldte igen i en e-mail for ulejligheden. alt ok. Med venlig hilsen
Automatisk oversættelse:
SvarCiter2
3 år siden
Hello,
could be smoother, but as long the casino is capable of solving the problem and apologizing kindly. I would not say it is so bad. Thank you for the good news! 🙂
SvarCiter1
3 år siden
Registered here few days ago to give a try... so far i never seen anything like this, C$450 to play wager completed C$488.
Most Casinos claim they have nothing to do with RTP...
this one is around 0,1 % return LOL,
Playing slots of course!
Redigeret
3 år siden
Well, I'd say it makes sense, considering this example:
https://casino.guru/how-slot-machines-work-math
If a game RTP is 96%, it means that if you start with $1,000,000,000 and then play 1,000,000,000 rounds at $1 each, then you should end up with approximately $960,000,000 dollars.
Maybe I just didn't catch your meaning, care to elaborate?
3 år siden
Dear Radka,
If I played 450$ with 1$ bet and during this time I won only 33$ the RTP can not be at 96%
If you want I can send it to you screenshot...I do not want to post here because of sensitive info.
For example:
You play 450$ you should be able to wager this amount at least 5 times in most Casinos of course It is very hard to reach an average Casinos requirement of 35X and +
but this one I played almost all 450 dead spins except that little win of 33$ which makes RTP 0.1 %
Redigeret
3 år siden
Believe me that I understand your approach, still, the RTP should not be counted on such a low number of bets.
RTP is not calculated on each deposit - it needs at least several thousand spins under such conditions. I really think you should read the guide.
3 år siden
Hi
Olympia Casino have paid me out 3 times and nothing has ever landed in my account.
When I log on to the site now it asks if you are accessing this site outside of Australia.If you are honest you click Yes it then takes you to a site that isn’t found an you can’t access. If you click no it allows you to log in, this then puts you in a Play at your own risk which has resulted in my bank contacting me saying 3 of the Companies they use to deduct funds from my bank are Fraudulent Companies and have access to enter my bank account without verification. I have tried to contact the VIP support but they just don’t listen and make excuses. I have been tricked into thinking they are legit but are Fraudulent.
3 år siden
Hello there.
Hapilly you managed to find this website and submitted the complaint. I believe this is the best you could do. Just give the team some time to investigate the matter further. I'm eager to see any updates soon myself.
Just t be sure, can you paste the link you used to play? Or alternatively, is it the same one we provide in the review?
3 år siden
Hi
this is the link I have
https://www.olympia.casino/en-AU/
they also told to log on to this link below
https://www.olmpcsn.co/
Redigeret
3 år siden
Hi!
Uhm, I'm confused - I tried the second link and was redirected to the landing page of some Wolf tournament. Yes, the explanation containing access outside of Australia was there, even though I used VPN set to Australia.
Would be good to mention it directly in the complaint. Honestly, I don't know why do I need to confirm the location while accessing the site from the allowed country, furthermore, which own risk should I be aware of ?!
So I asked someone from the data/complaint team, will update you as soon as I find some clues.
Anyway - where did you get the second link? I'd say it's quite suspicious with the missing letters in the casino's name.
Redigeret
3 år siden
Hi
The second link is the one the VIP support sent me to use as the other link when I declined I was accessing the site within Australia. I questioned this with the support and they told me to use the second link
3 år siden
Hi, and thanks!
From which country did you access the site back then? More precisely, which country did you put into the registration form? I'm trying to put the pieces together.
I don't intend to interrogate you 🙂.
3 år siden
Always Australia and I put Australia in the registration and they approved my account
3 år siden
Ok. I checked the complaint, and I think it would be good to copy all your posts written on the forum because the complaint is missing many details we're discussing. Like the other link you were given, the registration country you used, and so on...
If I may, start with this one and move to the last one. I believe the copy/past would be sufficient.
I'm sure it will help Petronela understand your issue better - this link leads to the complaint.
Can you do that, please?
Redigeret
1
2
Skriv indlæg
