Parimatch Casino BR – generel debat (side 3)

Great. I was hoping for some clues... 🙁

I hate to say that, but waiting seems to be the only option for now.

Jeg ved ikke hvad jeg ellers skal gøre, jeg har stadig ingen nyheder, det eneste de fortæller mig er at vente så længe du kan. Hvor lang tid tager det at bekræfte en konto?

I'm so sorry to hear that... Your question makes sense, but I would say we need to know what causes this delay.

Sadly, it has been a month since the casino representative addressed the player's issues here on the forum. 😕

We could use support now. This is something I can't figure out on my own, the truth is we need to wait.

I know, it sucks.

De bad mig om flere dokumenter fra samme bank, andre billeder af mig, hvor de kan se min albue, fordi de siger, at på billedet, jeg sendte dem, kan de ikke se hele min krop, det virker som en joke for mig, jeg tror, de er undskyldninger for ikke at ville betale, send alt nyt, jeg venter på svar indtil videre ingen

It's a complicated situation, and I understand that you're angry. However, we'll see what the casino comes up with now when you upload the documents again. 

We'll be waiting for your update. Hopefully this time it will be more positive and you will be able to complete the process. 

Vær tålmodig, brug ikke dårlige ord i chatten, modtag dine penge og gå aldrig ind på dette svigagtige kasino igen.

Jeg plejer ikke at bruge dårlige ord, jeg fortalte dem bare, at jeg troede, de var svindlere, fordi der er gået mere end 10 dage, og de giver mig kun en undskyldning. I går sendte jeg dem de papirer, som banken sendte mig, så må vi se, om det ikke efterlader nogen tvivl om, at det er mig.

Hej, jeg er fra Peru, og jeg har en angstkrise på grund af deres "verifikations"-proces, som varer evigt... sandheden er, at jeg overhovedet ikke anbefaler dette væddemålshus. Jeg vil indgive en klage ved hjælp af de korrekte enheder.

Send dem, hvad de bad om, og jeg hjælper dig lige her.

Ja, jeg har allerede sendt dig alt, hvad du bad om, og jeg venter. Tak min ven

I sent all the documents they requested. There was an alternative document and a few selfies! I sent the last document on October 12. I contacted online support several times. They say that the account is being checked and I will receive a response by email. I still haven't received a response! What should I do?

What should you do? Honestly, submit a complaint on our website. You've been waiting long enough. No casino should need more than 2 weeks to verify a few documents..

Hej Daniel, i mit tilfælde er der gået mere end 2 uger og intet svar. Jeg uploadede en klage for dage siden, og jeg håber, du kan hjælpe mig, for jeg er allerede ved at miste håbet.

According to your complaint, I saw that you provided Tomas with all the information you had as part of the account verification. But what is the problem with your documents? 

Anyway, I hate to say it because I know you have been waiting for quite a long time, but we will have to be patient and wait and see how the situation develops. If you have any new information would it be possible to update us ? I hope everything will be resolved. I wish you good luck.

Jeg føler, at jeg allerede har mistet alt, jeg prøver at kontakte casinoet via online chat, og de lukker min chat 🙁

I totally understand your frustration, because I would feel the same way in that situation. I still want to have faith that your verification will eventually be completed, or that the casino will respond within the time it takes to complete it successfully. Make sure you don't give up and keep trying until the end to resolve this situation. If you learn anything new, be sure to let us know. I wish you the best of luck and strength.  ☘️

Jeg satsede på sport i Parimatch, i systemmetoden valgte jeg 3/6 og jeg fik 4 rigtige, da jeg gik for at se betalingen, skulle de betale mig et højt beløb, men de betalte mig mindre end hvad jeg satsede, hvorfor dette og hvordan kan jeg løse det.

Jeg har allerede sendt en besked til support, og jeg venter stadig på deres svar.

Hi, since we don't deal with sports betting at CasinoGuru, it is difficult for me to evaluate this situation. 

However, I would like to help you at least by saying that if you think the casino made a mistake and you did not commit it, you can try to file a complaint here on these links:

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

If you do, could you let us know how it turned out please ? I hope your case will be resolved. Good luck. 

This is the worst sports bookie I have ever used and I have used a lot. When I first joined parimatch, I was verified after 24 hours without issue. I then proceeded to place bets, deposit, and withdraw without issue. I then decided to make a deposit of $500 and I turned that money into over $4300 CAD. I then tried to withdraw and my verification was removed and "in processing". It has been nearly a month and over emails I have sent selfies holding my ID, bank statements, credit statements, licenses and national health cards but still no verification. Not to mention the customer service is the worst I’ve dealt with. I’m starting to think the company is a fraudulent one. Any advice anyone?!

Hello, according to what you describe it is a supplementary verification, but I think it shouldn't take a month and you still haven't got to any solution. Has the casino even given you an answer as to why your verification is still not complete?

Either way, I think the best course of action in this case is to file a complaint and our team will try to help you. You can open a complaint here on this link.

Will you go for it ?