1 uge siden
Jeg prøvede også casinoin, som har det først på listen over pålidelighed her.. når jeg foretog en udbetaling, og jeg fortæller dig om få sekunder, kom de ind
Automatisk oversættelse:
1
Revolution Casino – generel debat (side 3)
1 uge siden
En tilbagetrækning fra revolution casino på 35€ er blevet forsinket i 10 dage nu, og de håner mig i mit ansigt og giver mig de samme undskyldninger..hjælp mig venligst at få dem til at føle sig dårlige, fordi de har gjort mig sur..og jeg kan ikke selv deaktiver kontoen mig eller flere udbetalinger at foretage på grund af antallet af afventende udbetalinger
Automatisk oversættelse:
1 uge siden
May I ask if your account is fully verified at this casino? We usually give casinos 14 full days for the payment to be processed, especially if it is a first withdrawal, as the casino needs to go through the documents to verify an account. If you do not have any updates from the casino and you feel that you need our complaints team to help you out with this issue, please do not hesitate to contact us. We will wait for your reply.
1 uge siden
Today is the 10th day and nothing ,they do not answer at any email I have send 5 ,and also when I speak with the support team they inform me that the payment is proceed soon ,every day the same thing but nothing ,what we can do ? It's really disappointing the all situation ,thanks
1 uge siden
I can understand your frustration, but unfortunately, our team needs to wait for the 14-day time period as explained in your complaint before they can intervene. Have you checked your email to see if the casino has sent you some information regarding your withdrawal? Try to look in your spam folder as well. Sometimes the emails from online casinos could end up there, actually. Let us know if you have any news, please.
1 uge siden
Thy don't send nothing to my email as I have told you I have sent 5-6 email and nothing yet no response ,I speak today and as every day they told the same things please be patient the department is working for the progress ,every day the same ,it's so disappointing to play your money and if you win or not the withdraws to be a delay so much time ,at Wednesday there be the 14 th day so you will contact to them ?
1 uge siden
All is fine because they finally proceed to my withdraws so the case is solved,thanks for all
1
1 uge siden
I'd say it's hard to accept there is nothing to do when you're told to be patient over and over again. 🙁
Yet, as we can see now, it worked in the end, and I thank you for the update.
Just out of curiosity, have you ever waited longer than this in any casino? In my opinion, this was pretty slow.
1 uge siden
No it's the first time to wait so much and the best is that they never want to add my documents for verification
1 uge siden
Oh! So, what took them so long? 😀 It really opens up a space for ideas. Well, I hope you have met the longest one and all the others will be ok!
5 dage siden
Jeg går igennem dette problem, vær tålmodig og stol på mig. Men tillid er noget, der bygges, erhverves lidt efter lidt. Jeg foretog en tilbagetrækning for 11 dage siden, og den er ikke ankommet her endnu, jeg går ind på hjemmesiden for at tjekke, om de har brug for dokumenter, og der ikke er anmodet om noget. Opførselen af dette casino er mærkelig.
Automatisk oversættelse:
3 dage siden
Hi, you're getting pretty close to the 14 days we give casinos to resolve withdrawals. Did they tell you why it takes them so long ? I would say that casinos should have a reason if something is going on.
Regarding verification, the casino doesn't always have to ask for documents right away, so if it's not necessary, then I wouldn't worry too much.
Let me know if anything has changed.
3 dage siden
De fortalte os ikke om forsinkelsen. De beder bare om tålmodighed...
Automatisk oversættelse:
2 dage siden
Well, as I said, if that's all the casino says and the 14 days pass, then I wouldn't hesitate because that would be insufficient information for me and I'd like to know what's behind the fact that I've been waiting for my money for almost 2 weeks now.
So I will wait and see if you have any positive update and if not, then you know what I will recommend.
2 dage siden
Ingen positive anmeldelser. Jeg indgav klagen...
Automatisk oversættelse:
i går
You have done the right thing to submit a complaint. Our team is actually waiting for more information, so please update them whenever possible.
20 timer siden
Jeg håber de løser det, da jeg aldrig har fået løst noget med klager her hos Casino Guru. Jeg indrømmer, at jeg endda er skeptisk over for dette, fordi jeg svarede på spørgsmål, og til sidst virkede intet. Jeg er blevet bestjålet ved andre lejligheder af andre kasinoer, og det endte med at blive netop det.
Redigeret af forfatter 20 timer siden
Automatisk oversættelse:
2 timer siden
I'm sorry and you know that if you have a problem you can always contact us.
Anyway, I looked at your complaints and 2 of them were resolved. And speaking of the others, if you fail to respond in 2 weeks or don't have enough evidence, or if the complaints are assessed as unjustified by our team after the investigation, then it doesn't mean we didn't try to help.
We try to approach everything fair and square.
I have also seen that the casino has some resolved complaints, so I strongly believe that this will happen in your case as well. Sometimes players have waited 2 weeks, so I hope it works out well.
If you have an update by chance, I'll be here.
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