I have in fact more or less lost all hope about it, seems they getting away by just ignore every single question and mail.
It’s of course unbelievable that they do, and it’s for sure not good at all for the total casino- business and towards all honest casinos out there.
"One rotten apple can destroy the whole basket".
My hope with this information is to get Scatters blacklisted and by that saving other people from playing there and face same totally silence if some problem rises.
Yes, I understand. You're welcome, I think everyone would be happy if someone would take the time to talk to them, especially in a situation like this. The fact that they don't give you a straight answer speaks for itself, I'd say.
As for the complaint, yes, since it's been a long time, it hasn't been possible.
However, your experience will hopefully show all players that they should be careful, and even though you've done it, your posts will at least maybe keep other players from depositing here. I know it's a small compensation for what you've been through, but believe me, your words may be more noble than you think.
Nevertheless, I firmly believe that you won't come across anything like this again and you will have only good experiences in the future. I wish you good luck. ☘️
Thanks a million for your reply and nice words. Can you Jaro by the way help me and explain how the process are and whom decide to blacklisting a casino on your side? Are there someone special person I should explain this to or do they whom decide about that reading our conversation? A casino whom not answer at all on a valid claim on euro 59.600 should in my book anyway be blacklisted for sure.
Kind regards/ Jan Kristianssson
You're welcome and I'm happy to help with words at least.
As for the blacklist, a week ago I discussed this with my colleague and I learned that we do not blacklist casinos, but only look for relevant blacklists and whether the casino is not placed on them, so there will probably be no more help from our side, which is quite unfortunate for me. 😥
So I hope I answered your question.
scatters udbetaler ikke min fortjeneste på 90 euro, giver en tredjepart skylden, så efter 14 dage får jeg en mail om, at pengene skal tilbage til spilkontoen, men det er der heller ikke. skrev via mail og snakkede med support, men ingen rigtige svar hvorfor pengene ikke kom ind på min bankkonto. konto o dokument godkendt og hævningen blev godkendt..spurgte hvad der var problemet, hvornår de har bankkonto nr osv. når man laver en indbetaling, men fik heller ikke svar på det..skulle være nemt at sende overskuddet til samme . og nu må jeg vente, for de skal manuelt kreditere pengene på spilkontoen, det skulle ske med det samme... mærkeligt at et casino med så mange klager over udbetalinger, der ikke er kommet, får lov til at fortsætte, havde jeg læst anmeldelserne Jeg ville aldrig have indbetalt og spillet på dette fupkasino. Forstå, at du nok aldrig får nogen penge, desværre.
Hello, I'm sorry to hear that you are having trouble with your casino withdrawal.
However, as I read you are waiting over 2 weeks to receive it and that is exactly the time we give casinos to sort out everything that is necessary in the process and send you the funds. If that still hasn't happened, I would recommend that you file a complaint and our team will try to help you and we will see what we can do.
You can open it here on this link. ⬅️
However, you still don't have the credit money and the casino hasn't told you how long it should take for this to happen ?
If you have an update I will be here.
Forsøgt at skrive en klage, men kan ikke skrive i selve informationsboksen?? stadig ingen penge hverken på bankkontoen eller spilkontoen, de skriver bare at det er overladt til et andet bureau, og at jeg skal være tålmodig og vente,....får nok ingen penge fra dette fupfirma scatters casino
Hmm, could you send me some screenshot of what it shows you when you enter a complaint ? Maybe I would recommend deleting cookies or using a different device or browser to start with. If you are using a VPN or have one, maybe try changing the country, that was another suggestion I sent yesterday to a player who had a similar problem.
If none of this works, let me know.
Of course, as for your situation, I'm sorry, and if all you have to do is be patient, then somehow that information wouldn't help me either. However, in this case we probably can't do more than wait for more details. 😕
det lykkedes, da jeg skrev at jeg afleverede til dig, kom pengene i løbet af 2 dage
So that makes me pleased, in the end it was only necessary to be patient, wasn't it ? Are you still playing here or not ? 😉
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