Min tilbagetrækning ramte 21 arbejdsdage i dag, og sendte dem en besked:
Som jeg kan se i systemet, er din anmodning stadig under behandling.
Vores kollegaer står over for en øget mængde af forespørgsler, hvilket har medført, at hele processen har taget længere tid end forventet.
Vi beklager de gener, du har været udsat for, men jeg kan forsikre dig om, at vores kolleger gør deres bedste for at behandle enhver anmodning. Vi sender en påmindelse til dem om din anmodning.
Så snart vi får en opdatering fra vores økonomiske team, skal du få besked via e-mail.
Mine withdrawal hit 21 working days today, messaged them:
As I can see in the system, your request is still being processed.
Our colleagues are facing an increased amount of requests, which has caused the whole process to take more time than anticipated.
We are sorry for the inconveniences you've faced, but I assure you, our colleagues are doing their best to process every request. We will send a reminder to them about your request.
As soon as we get an update from our financial team, you should be notified via email.
Automatisk oversættelse: