1 år siden
Hvis du vil diskutere noget i relation til Starda Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
Starda Casino – generel debat
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1 år siden
du kan ikke spille med euro, men med russiske rubler? Er de ikke udelukket fra iban? forekommer mig meget mærkeligt
Automatisk oversættelse:
1
1 år siden
Well, quite a question for support, I'd say. 🤔
I found that "On 26 February 2022, Cyprus, Italy, Hungary and Germany confirmed that they would not block the Russian exclusion from SWIFT."
I take it as a ban for the organizations set in "unfriendly countries", not for currency. Not the expert myself though.
1
9 måneder siden
Kasinoer er svindlere. De har tortureret mig i en måned nu. Jeg sendte alle billederne - de accepterede billedet. Og de beder om for mange billeder. Selfie med TIN, selfie med fødselsattest, selfie med SNILS, pasfoto, selfie med pas! Absurd! Så mange dokumenter. Måske skulle de tage et lån for mig? Og de sagde, at du kan foretage en tilbagetrækning, alt er i orden. Og hvad tror du, der skete? Selvfølgelig kom der intet ud! De løj åbenlyst! og de sagde, at en ekstra kontrol er nødvendig 72 timer! I forstår alle, at der senere vil være nye grunde til ikke at betale! Så siger de vent et år og så videre. Og det hele er for $80!!!! Kasinoet er konkurs!
Automatisk oversættelse:
9 måneder siden
Hello there! I'm so glad you've found this forum and come here! I truly think the casino must have quite a good reason for such excessive demands - withdrawal is worth $80? That's close to "ridiculous".
Can't speak on behalf of the casino, but if the casinos suspect you of some kind of fraud, I would expect a verification call instead.
I unintentionally found you're using VPN software pretty often changing the countries, due to that, you may (not saying you are) seem suspicious to the casino, perhaps. Just a thought.
Good luck with the complaint, and keep us posted!
6 måneder siden
Indsatte €25 og vandt €11843. Penge var der på ingen tid, mindst €1000 blev overført til kontoen fire gange om dagen.
Jeg har aldrig vundet så mange penge.
Automatisk oversættelse:
6 måneder siden
Hi there, and congratulations!
That's indeed a very interesting sum, given the value of the deposit. 👍🙌
In such cases, it is usually divided into several payouts that meet the withdrawal limits.
So, 4 parts made it home, and the rest is on the way, I guess. 4k per day is not so bad, I'd say. I mean, I'm glad you picked a casino with very reasonable withdrawal limits.
Sometimes players do not care much about the limits in advance and then become angry when they hit big and must wait several months to get the full amount. 🙂
1
5 måneder siden
Alle delene kom hjem, de blev bare distribueret.
Fordi jeg kun kunne overføre €1000 pr. udbetaling og kun kunne foretage 4 udbetalinger pr. dag.
Automatisk oversættelse:
5 måneder siden
That's probably the first time I hear about a rule of 4 withdrawals per day. Anyway, I'm glad it ended up well for you 🙂
1
5 måneder siden
Hello.
I think it would be good to clarify that self-exclusion is a responsible gambling tool designed for players struggling with control or facing gambling harm. In practical terms, it involves blocking the player's account and personal data, preventing further play.
It usually goes hand in hand with declaring a gambling problem in order to close the account as soon as possible. Closed accounts are not meant to be reopened. Here comes the word "exclusion" It's designed to be permanent.
In light of that, I understand the chat operators might be confused.
Players might want their accounts to be closed right away, even if there is no risk of an unhealthy temptation. In such a case, the account might be reopened in the future.
What you were seeking is sort of a cooling period, a time you want your account to be frozen. But soon after, you are allowed to get back and continue playing. Am I correct, please?
On the other hand, I can't say I understand Freya's response. Since I'm not familiar with the whole background, I find it a bit confusing.
As a result of her action, though, your account was closed permanently, which is not what you asked for, I'd say.
And here comes another issue, If I may guess, I'd say she purely focused on the fact that you had opened two accounts, but she also, let's say, overlooked the context.
Well, may I know whether you've gotten your full balance out of the casino, please? Because if not, I'm quite convinced submitting a complaint won't be a mistake. As I say, I'm not fully familiar with the whole situation, yet a little investigation won't hurt, especially if you have some doubts.
Are you up to one?
5 måneder siden
The casino reached out to me. This issue was resolved.
5 måneder siden
Perfect so I'm glad that everything turned out well in the end. 😊👍
Are you going to stay in this casino even though there were such problems or are you going to move elsewhere ?
2 måneder siden
Jeg er begejstret for kasinoet.
Superhurtig bekræftelse og tilbagetrækning inden for 20 minutter.
Jeg bliver her nu.
Automatisk oversættelse:
2 måneder siden
That's perfect. I think it would deserve a review, so if you're interested you can do so here. 😀😎👍
As for the withdrawals, what method do you use to collect the money ?
1
2 måneder siden
De betaler ikke engang for den første hævning. De er svindlere. Du kan se, at i chatten træffer ledsageren beslutningerne, hvilket gør alt meget mistænkeligt!
Automatisk oversættelse:
2 måneder siden
Hi, did you have a problem in this casino too and they didn't cash you out here ? Do you know the reason ? Please tell us a bit more so we can ty to help you.
1 uge siden
Min erfaring med Starda Casino
Masser af spil, alt er tydeligt lagt ud, cashback, verifikationen var ret hurtig. Til at begynde med var udbetalingen lynhurtig med realtidsoverførsler, og jeg var helt begejstret.
Desværre skete følgende for mig for nylig:
Jeg foretog en hævning om eftermiddagen (et meget lille beløb), og det var på min bankkonto i løbet af et par minutter. Om aftenen foretog jeg en anden hævning med 800 euro... en besked dukkede op i et par sekunder... beløbet var for højt??!! (restbeløbet var omkring 300 euro) og sådan en besked var ekstremt mærkelig) Men så gik det igennem. Ifølge transaktionerne blev de 800 euro overført med succes.
De 800 euro kom ind på min bankkonto, men samtidig blev de også debiteret tilbage eller var klar til debitering.
Jeg forsøgte at overføre et andet beløb, og det samme skete. Jeg annullerede hurtigt mine forsøg af frygt for, at det ville blive trukket tilbage på min bankkonto.
I chatten var supportmedarbejderen forvirret og forstod ikke – eller ville ikke forstå – hvad der foregik. Han fortalte mig bare, at jeg kunne overføre 4000 om dagen, og det var det.
Det ser ud til, at 800 vil gå tilbage til Starda, og jeg kan heller ikke hæve resten af min saldo.
Jeg har nu sendt en e-mail til Starda Casino og håber, at dette kan løses, og at jeg ikke får problemer med min bank.
Hvis andre havde samme problem, ville det være rart, hvis de ville kontakte mig her.
Automatisk oversættelse:
4 dage siden
So do I understand correctly that you requested a withdrawal for the amount you haven't had in your account, and they paid it? Very strange indeed. Luckily, they fixed it right away. Now you just need to wait until the amount is back in your account, and only then will you be able to request the right amount to be withdrawn. Make sure to let us know how all this is going.
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