2 år siden
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Hi, I'm sorry to hear about your situation but obviously I need more information. Did you deposit to the casino and they didn't reach the player's account even though the money left your account ? Do I understand correctly ?
Hey, did you get a reason from the casino why your account was blocked ? Did it happen right after you deposited or did you play there and then this situation happened ? Let me know more so I can recommend a course of action.
Hi, I see that this is being solved already with the help of the complaint, so I hope you manage to get your money back.
Does the casino also have a reason why you don't have your money, did they tell you something ?
Well, could you answer the question if the casino told you why your withdrawal is taking so long ? Do you have a verified account here or not ?
If I may add my point of view, it was not the best to go to this casino because it has a pretty low safety index and it is not safe at all. Did you also look for information before you went there to play ?
I also saw that Tomas wrote you in a complaint and he would have liked some answers to move on.
Could you answer his questions, please ?
I hope we can get something sorted out, although I don't promise it, but next time be careful where you deposit.
I saw that you had two of a kind on the same casino. The other duplicate one was closed for you. The first one was not answered by you. Why did that happen and then you opened another one?
Jeg ramte en jackpot i mit ID, hvor Rs. 1000 blev til Rs. 10.000,- men så skete hævningen ikke, og kontoen blev frosset
Hello,
we spotted your post, and then Jaro replied:
Hey, did you get a reason from the casino why your account was blocked ? Did it happen right after you deposited or did you play there and then this situation happened ? Let me know more so I can recommend a course of action.
I think you may try to respond now. Can you?
I, for instance, would love to know whether you have any explanations provided by the casino to show us. This is most often the starting point for further suggestions.
Are you, by any chance, familiar with the complaint process already?
Just let us know, please.
Hi, from what I've seen, the first time you were rejected because you didn't answer and didn't give enough information. Another time, it's the same situation. So do you have any new information or evidence on which we should reopen the complaint?
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Kig i din indbakke, og klik på det link, vi har sendt til:
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Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
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