ForumCasinoerThor Casino – generel debat

Thor Casino – generel debat (side 2)

2 år siden af whitedice
|
7160 visninger 28 svar |
|
1 2
Skriv indlæg
1 år siden

Hvis du vinder på deres casino, betaler de ikke og hævder, at du har mere end 1 konto der, jeg lærte deres hjemmeside at kende her, jeg besøgte. Jeg vandt lidt, jeg plyndrede, og de betalte mig ikke og sagde, at jeg allerede havde konti der

Automatisk oversættelse:
1 år siden

SPID IKKE PÅ DENNE HACK-SITE, DE STÅL 600 REALS, OG DE PÅSTÅDE, AT JEG FORSØGTE AT OPRETTE EN ANDEN KONTO PÅ DENNE SKALDSIDE, JEG OPRETTE KUN EN KONTO, STOL IKKE PÅ MIG, FORDI DE VIL OGSÅ STJÆLLE DIG

Automatisk oversættelse:
svenskor2
1 år siden

Hi, I'm sorry to hear that you've had a bad experience with this casino. It's certainly not a pleasant situation if you win and find out that the casino told you that you have 2 accounts and I see that another player has the same problem.

But if you think that you did nothing wrong and that the casino is at fault and you don't have 2 accounts, I would recommend that you file a complaint at the following link: https://pt.casino.guru/reclamacoes

I have also added a useful guide with information that might be useful in your situation: https://pt.casino.guru/instrucoes-sobre-resolucao-reclamacoes

As part of the complaint process, our team would look into your case and try to resolve it. Do you think you can do it?

Redigeret af forfatter 1 år siden
marcellak22
1 år siden

Hi, I see you're not the only one who has a problem with the casino stating that you have 2 accounts. In your case, I see that you have already opened a complaint and described some information. I don't know what the problem could be in your case. Do you know of anyone who could also open an account from the same IP address ? Are you in contact with the casino when you say they don't want to solve your problem ?

Our team and especially Petronela will need additional information from you in order to move your case forward, so don't forget to fill them in. 


For now, we will wait to see where your situation moves on and we will be happy if you share new information with us on the forum. So far I wish you good luck. ☘

Jaro
1 år siden

God eftermiddag!!!


Jeg kontaktede det pågældende casino og de svarer ikke, de har bare sendt en mail om at jeg ikke kunne hæve pengene, der er ingen andre der kunne have gået ind på computeren og lavet en anden konto, kun min konto var registreret på den ip .

Automatisk oversættelse:
marcellak22
1 år siden

In that case, I believe it's the best to give us some time to help you with the complaint. I'm afraid there's not much we can currently do here on the forum.

If you get any additional info from the casino, please, keep your complaint updated.

1 år siden

I think it's very difficult to find reasonable and honest bonuses too

1 år siden

For my part, I have always been paid and within the day of the withdrawal request.

I have absolutely nothing against them. For the moment I have rather a good experience with them, it is for the moment one of my favorites.


Linne
1 år siden

I believe it also depends on where you come from. Some countries are often restricted for bonuses, some are luckier. For example if you play from France, I know there are a lot of casinos that restrict French players completely.

1 2

Træd ind i vores community

Du skal være logget på for at skrive et indlæg.

Tilmeld
flash-message-news
Nyheder fra Casino Guru – Følg dagens nyheder fra spilleindustrien
Trustpilot_flash_alt
Hvad er din mening om Casino Guru? Del din feedback
Følg os på sociale medier – daglige indlæg, bonusser uden indbetaling, nye spillemaskiner og meget mere
Tilmeld dig vores nyhedsbrev og få besked om nye bonusser uden indbetaling, nye spillemaskiner og meget mere