Hi,
again: please use the "reply" button, otherwise, the person you wrote to will not be notified.
Then provide this to Nikolas, not to me, please. As I already mention I'm not the proper person. The complaint team will decide whether this is the missing piece, I'm not solving complaints, so I can't make this decision.
This is the forum, not a resolution center, after all.
I hope you understand what I mean.
Kan nogen her fortælle mig om TUSK CASINO??
Jeg ser gode anmeldelser og derefter dårlige anmeldelser
CasinoGuru....hjælp venligst...om gevinster ikke udbetales her som på andre casinoer, hvor jeg ville have vundet..
Hello, I moved your post here so you can browse the general discussion. If you check the casino's main review, you'll see that the reputation is very good and the terms fair.
You should be safe there. Just keep in mind that This casino is not licensed in Austria, so you should not play there:
I'm far from understanding whether your question is just a precaution or whether you have an issue with withdrawal, however.
Let me know, please.
Fantastisk...så de lader spillere fra Østrig indbetale...og spille...men ikke udbetale? Forstår jeg det rigtigt?? Det er ikke okay, vel? Så skal du hverken kunne spille .. eller indbetale .. hvad jeg gjorde .. og vandt noget ...(((
Hvorfor skal vi spille og indbetale fra Østrig?
I'm saying that according to our latest information the casino does not allow players from your country to play there.
But if you are able to register by using Austria as a country of residence, in case you win and meet all rules and terms, you should get the winnings.
So, what is the situation, has any problem occurred with withdrawal, please?
Just note that this casino is not licensed in Austria, so you should stick with the ones that are licensed in your country.
I have no idea how exactly Tusk casino enforces restricted countries, though.
As long as there is no problem with withdrawal, I guess you should be fine.
mit overskud forsvandt på mystisk vis
Hmm, that doesn't sound right to me. Did you ask the casino what the problem was when your entire balance disappeared? Did you play with bonus or real money ?
Anyway, I noticed that you managed to file a complaint. Did you also read the Terms and Conditions related to the bonus? I ask because it is possible that the bonus had a win limit, but since they took all your winnings it is a bit of a strange situation.
Can you tell us a bit more so we have a better overview ?
Hmm, that doesn't sound right to me. Did you ask the casino what the problem was when your entire balance disappeared? Did you play with bonus or real money ?
Anyway, I noticed that you managed to file a complaint. Did you also read the Terms and Conditions related to the bonus? I ask because it is possible that the bonus had a win limit, but since they took all your winnings it is a bit of a strange situation.
Can you tell us a bit more so we have a better overview ?
Nå, det hele startede sådan her, antag, at når du registrerer, har kasinoet et roulettehjul, hvor du kan vinde et vist antal gratis spins, jeg vandt 10 spins, hvormed jeg vandt 64 pesos for at konvertere det til rigtige penge, væddemålskravet var 3400, jeg opfyldte det, og da jeg havde fuldført det, havde jeg allerede omkring 700, da jeg gennemførte det, de efterlod mig kun 350, som skulle være rigtige penge med de 350, jeg fortsatte med at spille i forskellige spil, og som jeg godt fortalte dig, vandt jeg 193660 ikke kun i et spil, men i flere, og den næste dag ville jeg fortsætte med at spille, og jeg opdager, at min konto er på 0, og jeg kontaktede kundeservice og godt du kan se, hvad de svarede mig
Hello.
I failed to find what the casino actually told you. I would guess it was because you should have immediately submitted a withdrawal request to end the bonus and all associated terms to avoid any limitations keep affecting your balance. Am I correct?
Well, it's good you submitted the complaint! I spotted a win limit, this is a very disputed topic!
Hej, ja, faktisk lavede jeg udbetalingsanmodningen ikke lige efter at have fuldført bonussen, men omkring $1000 brugt senere, men det gav mig ikke, fordi den bad mig om at bekræfte kontoen næste dag eller sekund, jeg tror, jeg genåbnede kontoen for at bekræfte det og jeg finder nul pesos
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
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