1 år siden
Hvis du vil diskutere noget i relation til UBERLucky Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
UBERLucky Casino – generel debat
1 år siden
Jeg venter på, at Uberlucky udbetaler 190 euro via Inpay. I dag er den anden hverdag, og jeg har stadig ikke mine penge på min bankkonto. Selvom jeg straks fik bekræftelsen og som gennemført betaling. Ifølge supporten tager det 3 til 5 dage. Så vidt jeg ved kan du læse på siden Inpay at betalinger ikke tager længere end 30 minutter, jeg har allerede indsendt en klage her og jeg håber der er nogen der vil hjælpe mig. Jeg har også skærmbilleder af betalingen.
Automatisk oversættelse:
1 år siden
Hello there.
I'm sorry to say that - but at this point, we won't most likely help you. We allow all casinos 14 full days to verify the account and send the money.
The main question is whether or when the transaction is carried out by the casino. Those 3 to 5 days are the deadline for the casino - its payment provider, not for the Inpay transactions, I'm afraid.
You should be patient for now. Ask the casino for the transaction confirmation if you like and let us know.
1 år siden
Her er den gennemførte transaktion fra min konto, jeg tror ikke de sendte pengene til inpay, det tager 30 minutter!
Automatisk oversættelse:
1 år siden
1 år siden
For mig er det mærkeligt, de siger, at de gav det sendt på 5 min. Ifølge Inpay tager en realtidsoverførsel maksimalt 30 minutter internationalt
Automatisk oversættelse:
1 år siden
Hi there.
I believe I explained the difference already, but I'll try that out again.
In some casinos, what the screenshot shows could mean the transaction was processed by the casino to ITS PAYMENT PROVIDER. Until the payment provider carries out the transfer of funds, those 30 mins do not count.
You wrote that yourself: "According to Inpay, a real-time transfer takes a maximum of 30 minutes internationally" The part you're missing is when exactly the payment provider sends the money to Inpay.
Ask Inpay about this transaction. I'd love to hear whether the money has been sent.
Can you do that?
1 år siden
Jeg modtog mine penge efter 4 dage, sagen kan afsluttes
Automatisk oversættelse:
1 år siden
I withdrew 3 weeks ago, money has not arrived. have done everything with verification, been good for 2 weeks. I have played on football and winter sports. they need to call me for internal check, I don't know why. Is it because I am a girl? And they never call me as well
I am not happy with the service, avoid this bookie. but will update what will happend.
1 år siden
Verification calls have nothing to do with your gender. Your account might be flagged by their internal system for any reason and they just need to verify the account owner.
1 år siden
Yes, but my account has been verified for 2-3 weeks, nothing has happened. they are draining time. this is not good customer service. be aware.
1 år siden
You might be right. It's really possible that they just try to get some extra time and they hope you'll cancel your withdrawal and lose the money. On the other hand, you never know what happened. Just imagine there could be someone logging into the casino from the same IP address that you used in past. You don't need to be aware of it, but it could happen and that's just one of many examples.
1 år siden
Now it has been 4 weeks, still nothing happening. 
1 år siden
Hello there.
We are not in a position to check what may cause or better is still causing the issue, so I feel the complaint should help move things in the right direction.
If you agree, submit the complaint here:
https://casino.guru/complaints
1 år siden
Uberlycky license expires 21.03.2023... i dont know what is the consequent... but in 4 days they will be no able to offer casino, bookies etc?
1 år siden
Hello there.
Well, it doesn't mean the casino is about to be closed. There are many unlicensed casinos, so the license isn't the most crucial condition in the business. 🙁
Care to update us? Use the "let us know feature" please:
Just under the pros and cons in the overview tab.
1 år siden
ok i just read that they have 2 other license 😉
1
1 år siden
Wow! Better than nothing! 😀 Thanks again.
Which is the second aside from Curacao one, please? I checked our system and as far as I can tell, we know only about this one. 🤔
1 år siden
Both are from Curacao 😉 First one is gambling license and 2nd one is financial license i think
XCM provides a comprehensive suite of financial and fiduciary services based on a unique private label
Xecutive Corporate Management (XCM) is an independent, privately held provider of professional fiduciary services headquartered in Willemstad, Curaçao. Our team is dedicated to providing private and corporate clients with a broad range of international tax structures and corporate trustee services. XCM offers a comprehensive suite of professional services to clients around the globe designed to achieve their business and personal needs.Xecutive Corporate Management operates under licence number 0131TRUSTRP, granted by the Central Bank of Curaçao and Sint Maarten.
