6 måneder siden
Hej
da jeg ville hæve penge og bad mig sende nummeret på min bankkonto til e-mailadressen, og det gjorde jeg, men ingen hjalp mig og skrev heller ikke tilbage
kan nogen hjælpe
Automatisk oversættelse:
Never share your password with a third party! (side 2)
6 måneder siden
We surely will try to help you out. Please let me start with the name of the casino where you have experienced this. Could you provide it, please, along with some more information as well?
Are you able to log in to your account? When was the last time you spoke to support, please?
1
6 måneder siden
Mit navn i koto er Javid10
Jeg har skrevet e-mail for tre dage siden og lige sagt tak
hjælper ikke
Jeg skrev en mail i dag som sædvanlig, men desværre intet svar
Automatisk oversættelse:
6 måneder siden
Sorry for the misunderstanding. What I meant was the name of the casino where you play and experience the issue. Which casino is it, please? Does the situation remain the same?
8pt64ygmxh
5 måneder siden
Hi, could you please tell me in which casino you have this problem ?
As for the verification itself, we give casinos exactly 14 days to resolve it and if they fail to do so, I would recommend opening a complaint on this link. ⬅️
Nevertheless, what reason does the casino give you for not verifying your documents ? Have any been accepted ?
Please let me know.
5 måneder siden
bonus
Automatisk oversættelse:
5 måneder siden
If you are looking for a bonus, please visit our Bonuses and Promotions section on our forum.
5 måneder siden
I've never been asked and I believe that this casino.website guide is a lot of g
Help
5 måneder siden
I found a nice game and ended up winning R21000,00 but cannot get my winnings out it is always an excuse. First I must use my credit card account for EFT, then my cheque account, then EFT has a technical issue and I must use electronic wallets, then I can’t use Bitcoin as I never used it to make the deposit. I’ve been trying for days but it has been rejected 21 times! Don’t play on this platform!!!
5 måneder siden
I found a nice game and ended up winning R21000,00 but cannot get my winnings out it is always an excuse. First I must use my credit card account for EFT, then my cheque account, then EFT has a technical issue and I must use electronic wallets, then I can’t use Bitcoin as I never used it to make the deposit. I’ve been trying for days but it has been rejected 21 times! Don’t play on this platform!!!
5 måneder siden
Hello, could you tell me what platform are we talking about where you are trying to withdraw money ? I believe it's not nice if your withdrawal has been rejected several times and there is always something different behind it even if you used an alternative. How long have you been trying to withdraw ? Is there anything that the casino has recommended to you to prevent your withdrawal from being rejected again ?
4 måneder siden
Hej, meget godt, forleden dag indsatte et familiemedlem og jeg penge med deres kreditkort på min mystake-konto, omkring 30 euro, vi tjente 480 euro, og da det var tid til at hæve, bad de mig om at bekræfte mit kreditkort, da jeg havde det ikke fysisk, så jeg sendte kontoudtoget. med alle indbetalinger foretaget med det kort i kasinoet. De svarede mig, at de ikke kunne bekræfte det gennem en scanner (da min bank kun forsynede mig med dokumentet fysisk) bad de mig om at sende en kontoudtog, hvori alle indbetalinger, jeg sendte det, som jeg ikke modtog noget svar på. Til sidst, da jeg ikke modtog et svar, kontaktede jeg banken for at se, om der var nogen måde at få kortudtoget i PDF, og jeg sendte det igen uden svar.
Automatisk oversættelse:
4 måneder siden
Hello there. May I first ask at which casino did you experience all this, please?
Also, what family member do you mean? Have you got some joint account with this person, perhaps? I am asking because usually it is not allowed to use another card except the one which is in your name. There might be some exceptions when it comes to joint accounts only.
When exactly did the verification process start, please?
4 måneder siden
Nice
4 måneder siden
Hell9
4 måneder siden
Nice
4 måneder siden
vp0206.lp333@gmail.comvp
4 måneder siden
It's bullshit..
This is what they ask for! When you try to get your winnings...
Hello Peter,
Thank you for playing with us!
We are contacting you regarding your latest withdrawal request. Please be informed it failed ad your card does not accept withdrawals. For this reason, you will need to request it again through Bank Transfer.
To complete the verification process, we still need the following documents:
ID:
Always send us both sides of the document.
We accept:
• ID card
• Passport
Make sure it isn’t expired and that we can see the full text and all four corners of the document.
Please note that we need a photo in colour, we do not approve scanned documents.
Proof of Address: Make sure that the document is not older than 3 months with the date of issuing clearly stated and all four corners of the document are visible.
Documents we approve:
• Utility bill (gas, water or landline/broadband)
• Bank document (a statement or another letter sent to you)
• Government-issued document
Credit card: **6321
Please submit a clear photograph of both the front and back of the credit card under your name. Ensure that only the first 6 and last 4 digits are visible, following the truncated format: 1234 56XX XXXX 6789 on the front, with the same coverage on the back. Do not obscure the expiry date or the CVC code (3 digits). Additionally, the card must bear a visible signature for validation purposes.
Bank account:
We need a PDF file of bank statement XXXXXX from your online bank. We need and see full name, bank logo, IBAN and BIC / SWIFT. This can be found by logging in to its online bank.
Once requested again we will process your funds as soon as possible.
Don't hesitate to contact us if there is anything else we can do for you. We are happy to help you!
Have a good day!
2050:3025181
4 måneder siden
Hi, what casino are we talking about here ? I have read the whole post but I have a feeling that it is the normal documents that a player provides to the casino to verify themselves. What's wrong with that ? 🤔
4 måneder siden
Neonvegas.com
I paid with card and they say on their website that they will transfer the money back to my account.. now they want me to send them so much information about my self and my credit card.. i will not!
I am going to contact the police
