Ive been waiting 6 days on my complaint for casino guru to respond. Only 23 hours left. Mines open and shut too with ALLREELS attempting to steal money from me.
I could be wrong but I do have suspicions with why CG take longer with some complaints then with others and why it seems that no matter how wrong a casino can be CG just wont call them on it.....Its the same issue Ask gamblers have where there is a conflict of interest due to both sites making their money from affiliation.
Hi Matej-
Did u see my question about the chat transcript? I'm guessing we all think it's our protection. But I just wanted to ask specifically. When that sentence, phrase, or even single letter is time-stamped. We are all under the impression it can't be changed. Correct?
Nope. I checked your complaint. You believe that your chat history was manipulated somehow. Well, technically it is possible. Time stamp is editable same as the text. The most important is to have a genuine screenshot or chat transcript and compare it with the one from casino.
Hej. Login på Casino X Login kan ikke fungere. Jeg tror, jeg har sendt det her før, men jeg har endnu ikke modtaget et svar. Jeg oprettede for nylig en Casino X-konto, fordi den blev foreslået af en ven. Casino X har mange spil og tilmeldingsbonuser. Jeg kunne dog ikke logge ind for et par dage siden, og jeg ved ikke, hvad jeg skal gøre. Jeg vil tilbage til at spille så hurtigt som muligt, men jeg sidder fast ved at logge ind. Det er et par dage siden jeg sendte det her før. Måske blev det ikke set?
People often don't see what's going on behind the scene. The person who's dealing with a specific case often exchanges many emails or Skype messages before he or she can finally submit a reply to the complaint even though the players who complain feel like they've been waiting for a week and nothing is going on.
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