ForumKlagesagerIce Casino is scam ?

Ice Casino is scam ? (side 4)

2 år siden af vlczkova
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64672 visninger 189 svar |
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Daniel
1 år siden

Hej Daniel,

ja korrekt bekræftende, du er ikke heldig 2 x i træk. Det er ikke værd at vinde, hvis du går derhen og mister alt igen.


Du skal give det lidt tid.

Så oplev din grad af held. Hvis det er godt, hvis ikke, så stop!

Du skal have hovedet for at spille på kasinoer, hvis ikke, vinder du 80 og bruger 100.

En god teknik er at begrænse indbetalinger til et budget, du ønsker at bruge.

Ingen mulighed for at få anfald af impulsivitet.

Måske hvis casinoet har betalt mig inden for 3 til 5 dage. Jeg ville risikere at spille og tabe, men det gav mig for meget tid til at tænke.

Automatisk oversættelse:
Valter_Mendonca
1 år siden

When I worked in a casino, I remember a player who won about a half of what you won. It was on Friday and we requested documents from him in order to verify the account. When I came to work on Monday, all the money was lost. The balance was literally zero.

I also remember one case when a player who wasn't really experienced when it comes to online casinos won about 30k eur. Then the verification process started, he lost about 30% during that time, but managed to withdraw the rest. Next month, I could see that the guy had another pending withdrawal, this time, it was for about 50k. I checked the account history and he was simply lucky. There was literally no pattern behind it 😀

Daniel
1 år siden

Fordi det bedste er at kontrollere det, for det er forkert at tro på held.

Jeg vinder 83K, den, der vinder, tror ikke, han allerede har vundet, så hvis han taber 1000, vil han restituere og bruge yderligere 1000, er det allerede 2000 tusind, og så videre, indtil beløbet er næsten uinddriveligt.

Jeg plejede at være sådan, nu tror jeg anderledes.

Jeg har en historie med Icecasino, da jeg registrerede mig, tabte jeg 9500 euro, og jeg bad om selvudelukkelse, jeg sagde, at jeg ville lukke kontoen, de gik i stå og bad mig sende en e-mail til xxxxxxxxx, ok.

Jeg sendte det ikke, efter cirka en uge var jeg i Tyskland på forretningsrejse, og en nat jeg ankom til hotellet og begyndte at spille, indsatte jeg 11500 euro,

da jeg nåede 6000 tusind blev jeg sur og bad om beløbet, de annullerede det altid, jeg klagede. Og jeg spillede igen, jeg nåede 46.000, derefter 64.000 og til sidst 83.000 euro.


konklusionen skulle være.

men du er ikke heldig 2 x .

Så du skal udnytte dit held og ikke smide det væk.

Automatisk oversættelse:
Valter_Mendonca
1 år siden

I totally agree with you. I think it's also a great idea to set deposit limits whenever it's possible. This way, you know you're not going to get in a situation where you lose everything during a short period of time.

You may think that losing 85k would take ages, but I saw many players who usually played 0.2 - 1 eur per spin. Then they won a lot and they started playing 50 - 100 eur bets during the same session. They lost all the winnings within an hour.

Daniel
1 år siden

Nå, Daniel, det er sådan det virker.

Ukontrolleret leg er ødelæggende.

At lave en samvittighedsundersøgelse og indrømme, at du ikke har kontrol, er den bedste måde.

Jeg beundrer Casino Guru enormt, hvad er dit mål i den nærmeste fremtid!

Overvejer du at få din platform til at blive betalt for, eller vil den altid være gratis?

Automatisk oversættelse:
Valter_Mendonca
1 år siden

Hello Valter,

I'd like to say that this is truly a reasonable approach, sadly the first thing addicted players usually lose while still thinking that they don't play far too much, losing much...

To the platform, as you say, well, I've been working here for a few months over a year and have never heard of such an idea.

We still aim to better the actual set of the gambling environment to be safe and reasonably sustainable, can't imagine that our "services" should be paid for. 🙂


Radka
1 år siden

Men de fortjente det! 🇧🇷

Automatisk oversættelse:
Valter_Mendonca
1 år siden

🙂 Thank you kindly.

I think this is not the way we want to go right now.

Valter_Mendonca
1 år siden

We considered creating our own casino in past and I was one of those who came up with the idea. On the other hand, there are clear cons for this as well. I think the biggest one is our own reputation. When you run a casino, there are always players who are dissatisfied and you can always do some mistakes on your side. It would be quite problematic to assign ratings to other casinos while running our own casinos. Many casinos could simply claim that we gave them bad rating just because they're direct competitors of our own casino brand.

I believe many casinos are willing to cooperate with us when it comes to complaints, because they know we're not their competitors. There's also one other point as one of our founders mentioned - running a casino is a tough business. There's a huge competition in the area and enormous regulation. You can't just create the casino website, collect deposits and be successful. You currently need to have licenses for many jurisdictions or you stay in the grey zone waiting until your website gets banned in a country where you have plenty of registered players, which would be devastating for you. You also need to invest a lot into marketing, because of the huge competition you have on basically every market.

Daniel
1 år siden

Hej Daniel,

ja, en masse konkurrence.

derfor værdien af dit arbejde,

fremragende!

At være i stand til at bedømme kasinoer korrekt og beskytte spillere.



Automatisk oversættelse:
Valter_Mendonca
1 år siden

Thank you. I believe we're pretty good in what we currently do so we should just stick to it and make sure that we'll be even better. There's always a room for improvements. You can never be 100% sure that you'll be satisfied in a casino that we rated well, but the statistics we have clearly show that the probability is much higher compared to casinos that we didn't give a good rating.

The same applies to complaints. We try to help everyone when the case makes some sort of sense, but we're not a police or a legal court that could simply force the casinos to do something. We can give recommendations and change ratings accordingly. Fortunately, that's enough in many cases.

Daniel
1 år siden

Hej Daniel virkelig!

Automatisk oversættelse:
Valter_Mendonca
1 år siden

Hej Valter. Jeg er også Ice Casino-spiller, og jeg har et spørgsmål: Så lykkedes det dig at få alle dine penge tilbage? Jeg spørger dette, fordi jeg i øjeblikket er i en lignende situation, hvor nylige tilbagetrækninger er blevet afvist på grund af tekniske problemer. Jeg havde tidligere med succes hævet med det samme casino mellem 400-700 EUR, men jeg har i øjeblikket et samlet beløb på 2100 EUR at hæve, som er opdelt i 900 for bankkort og 1200 for bankoverførsel.


Jeg har udbetalingerne i denne form, fordi de blev afvist den 14/15 med kasinoets grund som "tekniske problemer", og den metode, der blev brugt til udbetaling var et bankkort. Jeg blev rådet til at gøre udbetalingerne igen eller prøve en anden metode, og denne gang gjorde jeg halvdelen som en bankoverførsel.


Kort sagt:

Jeg har i øjeblikket 1200 EUR for bankoverførsel med "ufuldstændig" status foretaget den 16. (dvs. det er stadig muligt at annullere) og 900 EUR for bankkortet lavet den 15. "i gang", venter, selvom de ikke er annulleret igen. Support indikerer selvfølgelig altid det samme at vente på.


Helt ærligt, så bliver jeg lidt nervøs, fordi jeg burde have modtaget dette beløb nu (baseret på mine tidligere hævninger). Jeg så også på nettet, at disse "tekniske problemer" ikke sker usædvanligt, og selve supporten siger "Tro mig, sådanne vanskeligheder opstår konstant med forskellige metoder i forskellige lande. Det gode er vanskeligheder, som normalt er små."


Jeg skulle dog have modtaget mine midler nu, og jeg venter stadig på, at alt går godt

Redigeret af forfatter 1 år siden
Automatisk oversættelse:
MachKaiko
1 år siden

Hello,

I just waned to say that I think it's good that you submitted the complaint because it gives us chance to make sure that the casino will solve the issue and provide accurate pieces of information. Sadly, lots of players have recently started experiencing the same issues, so it makes me feel that there are other things in motion now. E.g. the casino can be short of staff because of the upcoming Christmas and the payment provider is overwhelmed. Well, I hope you'll get the winning shortly. 🤞

Redigeret af forfatter 1 år siden
1 år siden

Hello Radka,


Totally agree on that and I have the same exact opinion as Valter about this casino. My experience as been good so far. However, it's the lack of transparency in certain aspects that fails and make us players getting a bit anxious or even upset. Regarding my funds, one of them as been successfully withdrawn via Bank Transfer (finally) and now I'm waiting for the funds to arrive to my bank account.


Let's hope for the best

1 år siden

I have never heard anything about Ice Casino.

MachKaiko
1 år siden

It would be great if the casino staff should comfort the players by providing honest information about a possible delay and explaining the cause, sadly not every player is patient enough so I can imagine that this would result in losing a portion of players. But what I see as the main problem is how can the casino provide such caring support if they're short on staff e.g. Well, it's a circle 🙁

I'm happy about your funds and also appreciate your understanding. 🙂

1 år siden

I have never heard anything about Ice Casino.

1 år siden

Probably because players from the UK are not allowed to play there.

file

1 år siden

That's the main point of this whole thread and goal from Casino Guru, which is to provide all possible support and reviews about different casinos. Although you're unaware of Ice Casino, this casino is licensed and not a scam actually. The main problem with this casino however is the lack of tranparency in certain aspects (we can clearly see templated answers to some things) and some delays to withdraw your funds but you get them eventually

Redigeret af forfatter 1 år siden
MachKaiko
1 år siden

I deleted the post you are probably responding to because it contained a forbidden link and wrong information about the rating, furthermore, it was just a work of a link-builder.

That's great that you responded though, (Just a kind reminder: please use the "reply" button, otherwise the person you wrote to will not be notified. Thank you 🙂) you made a good point.

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