5 måneder siden
Hvor lang tid kan de tage? Jeg har allerede ventet 5 dage.
Automatisk oversættelse:
Spillet går ned ved 20.000x gevinster (side 2)
5 måneder siden
Well I got my first "fix" in 3 days so I would say that is the minium and somewhere I read that can take up to 90 days, but I am not sure if it was reliable information.
But to be honest I cant even tell you that answer because I dont know either🤷♂️
5 måneder siden
Update…
Casino contacted me and said that provider said that game was lagging and I tried to manipulate that game by refreshing the game multilple times…
And then they linked some pictures and there was fire in the hole 2 and different bet and clock time…
That is so strange.
5 måneder siden
Hej! Hvad mener du med at opdatere? Jeg har logget ud og logget ind igen flere gange. Er det også det jeg forventer? Urimelig!!! Du spiller i timevis, investerer penge, når bonusspillet, og så sker der noget som dette.
Automatisk oversættelse:
5 måneder siden
Men ingen siger et ord til mig. Jeg har ventet siden mandag.
Automatisk oversættelse:
5 måneder siden
Hej! Hvad mener du med at opdatere? Jeg har logget ud og logget ind igen flere gange. Er det også det jeg forventer? Urimelig!!! Du spiller i timevis, investerer penge, når bonusspillet, og så sker der noget som dette.
Automatisk oversættelse:
5 måneder siden
Hello! Yeah that is so unfair… But there is something shady about this because they linked the files with different game, bet and time…
I contacted casino again…
Lets hope for our best and that you will get a respond too soon
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Any help and suspicous text here is needed!
Previous image I got after I send them that there was wrong game etc.
They said that they send wrong files and that picture.
Redigeret af forfatter 5 måneder siden
5 måneder siden
Ja, men jeg vil gerne vide, hvilke muligheder der venter mig? Du kan ikke gentage spillet, vel? Så hvordan bliver jeg udbetalt? Kasinoet siger, at jeg ikke vil lide nogen tab.
Automatisk oversættelse:
5 måneder siden
You should ask the support of the casino this kind of question; I am sure they will be able to give you answers. Let us know, for sure, how the issue will be solved.
5 måneder siden
Any help and suspicous text here is needed!
Previous image I got after I send them that there was wrong game etc.
They said that they send wrong files and that picture.
5 måneder siden
After reading all your posts, I would recommend you try and contact our complaint team. They will have a look at it and try to help out. Please submit a complaint by following this link. Let us know, please, if you need any assistance.
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I øjeblikket kan jeg næsten ikke klage, da jeg venter på en afgørelse.
Automatisk oversættelse:
5 måneder siden
After reading all your posts, I would recommend you try and contact our complaint team. They will have a look at it and try to help out. Please submit a complaint by following this link. Let us know, please, if you need any assistance.
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Yeah I send them a full story. Thank you still for your help after this case went this way.
Now lets hope for altenhofeugen15 best!
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Jeg har lige kontaktet kasinoet. De efterforsker åbenbart stadig, og jeg må vente. Ellers har jeg mange spørgsmål og får ingen svar. Hvad kan du bruge en uge på at undersøge? Jeg forstår det ikke.
Automatisk oversættelse:
5 måneder siden
Yeah I send them a full story. Thank you still for your help after this case went this way.
Now lets hope for altenhofeugen15 best!
5 måneder siden
Yes, I wish both of you only a good result. ☘️
As for your complaint, I see that Kristina has already replied to you, so feel free to answer her questions so she can move on.
Anyway, when you contacted the casino last time did you find out anything ? I've read that it's getting pretty convoluted.
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Well last thing they said was there was a error/bug in that spin and the spin is canceled.
I’ve read multiple posts about same "bug" so I am not anymore sure if casino is telling the truth or not
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An error or a bug can appear sometimes, but the most important thing is, in my opinion, for the casino to be willing to fix it somehow. So let's see what the result of this will be. I hope they will be able to find a solution to your case soon.
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Hvor lang tid kan en udbyder tage med sådan en sag? Jeg har stadig ikke et svar. Tak!
Automatisk oversættelse:
5 måneder siden
An error or a bug can appear sometimes, but the most important thing is, in my opinion, for the casino to be willing to fix it somehow. So let's see what the result of this will be. I hope they will be able to find a solution to your case soon.
5 måneder siden
Well they gave me 50€ and just said sorry for all the time it took and thats it. I havent even reply to them after that.
