ForumKlagesagerQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (side 149)

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Sutton
3 måneder siden

They are.. I've got the refund now. Just need to press grotobook/mydates and ets*ewave or I'll go through the bank. 👌

3 måneder siden

nu er helpersm begyndt at reagere, jeg sendte dem en mail for 5 minutter siden, og jeg fik allerede et svar, hvor de beder om min e-mailadresse, som jeg tilmeldte mig på deres side med, jeg svarede, at jeg aldrig har registreret mig. Lad os se, hvad de svarer.

Automatisk oversættelse:
Glamors12
3 måneder siden

Yeah thats funny I received the same answer

3 måneder siden

nu er helpersm begyndt at reagere, jeg sendte dem en mail for 5 minutter siden, og jeg fik allerede et svar, hvor de beder om min e-mailadresse, som jeg tilmeldte mig på deres side med, jeg svarede, at jeg aldrig har registreret mig. Lad os se, hvad de svarer.

Automatisk oversættelse:
3 måneder siden

I have seen the email, the Russian writing is exactly the same as what you receive from grotobook. 100% the same company. We just need the payment provider!! Is it cashbull.io as stated before?

3 måneder siden
Indlæg af Anonymized668 er blevet slettet
3 måneder siden

You had a refund from them in the end? Haven't taken it back no?

3 måneder siden

When they asked for the email registered, what did y’all do? If I give my email I’m sure they’ll say there’s no order with that email.

3 måneder siden

Har nogen formået at få refusion fra mobilium?

Automatisk oversættelse:
BigDavo
3 måneder siden

Say there is no email or account as you have not purchased anything

Frewcrew24
3 måneder siden

I had a refund from ewave don't know who processed it as I hadn't sent the forms back to the bank but they came from strasbourg, they owe me alot more than 2 but I have been emailing them to no response. I am now applying charge back

Gojira7346
3 måneder siden

I had the same issue with goldenbet don't hold your breath they know what they are doing.they blame the player. Even though it's their responsibility to put restrictions to stop people from restricted countries joining up. They say it's the players fault. I pointed out that their licence when they did have 1 clearly stated they are not allowed to trade in UK and are in violation of Said licences. They don't care even the curacao gambiling commission don't care as I reached out to them. The site refuses to take any responsibility and Infact are laughing. They closed my account when confronted over 0 pay outs on bonus rounds on games I play on many platforms and never ever experienced and I have played these games alot and only play they refuse to give me my game history and any data I have requested from them and reopened my account to get that information even though they know it wasn't available to me. I am going to take the matter further as they do not currently have a licence or show a licence for games being tested. They messed with the wrong person.

Joddd
3 måneder siden

How did you get ewave? Did you do a form with transac in France? Must have emailed someone for a refund and it was correct?

3 måneder siden

Just checked my spam, helpersm had sent me an email also but have refunded. I went through my email to check grotobook and its exactly the same message. So if Paymentz processed helpers then they have done the same for grotobook.

Dt100
3 måneder siden

You received refunds for the amount to helpersm and grottobooks?


What did the last email say from helpers before they refunded?

Redigeret af forfatter 3 måneder siden
3 måneder siden

Hi I am trying to initiate chargeback via Chase, not an easy process.

The merchants showing in my account are:

Spaympf skinsonly

Smpaypf theplatinum

Csskinspro

Does anyone have any ideas on these ones, how to contact them for a refund as it appears Chase are hellbent on not doing anything despite me showing that Jokabet are acting illegally etc.

Thanks in advance

BigDavo
3 måneder siden

No only helpersm - however the email sent to me was exactly the same as what I received from grotobook a while back, including the Russian writing.


My last email was the exact same people had received here, but I have received the funds so I won't reply to the email.

3 måneder siden

Cashbulls.io svarer ikke længere. Jeg fandt et telefonnummer.

og her tager vi til Londiny, en skobutik i Hong Kong.

ingen idé om hvad jeg skal gøre...

Automatisk oversættelse:
3 måneder siden

Cashbulls.io svarer ikke længere. Jeg fandt et telefonnummer.

og her tager vi til Londiny, en skobutik i Hong Kong.

ingen idé om hvad jeg skal gøre...

Automatisk oversættelse:
3 måneder siden

Thieves the lot of them! I will chase them up also, I want to only get refunds from grotobook/mydates and I will be happy as it totals over £2000. If I could get EWAVE it's a bonus🙂


It is definitely cashbulls who process grotobook/mydates right?

3 måneder siden

Hi I am trying to initiate chargeback via Chase, not an easy process.

The merchants showing in my account are:

Spaympf skinsonly

Smpaypf theplatinum

Csskinspro

Does anyone have any ideas on these ones, how to contact them for a refund as it appears Chase are hellbent on not doing anything despite me showing that Jokabet are acting illegally etc.

Thanks in advance

3 måneder siden

Hi,

I have

Smpaypf*skinsonly

Smpaypf*the platinum

Problem is there is no way to find out these have been a mystery.

I havent done it yet but if you phone your bank (chase) and ask for the company name and a website they should be able to point you in the right direction.


Dt100
3 måneder siden

I initially went through the bank as fraudulent transactions and the claim was rejected but 2 payments from ewave where refunded. The bank attached info from where these payments came from the address and map and it's based in Stratsbourg. The bank has now said the rest are being added to charge backs but not holding my breath. I too have been emailing through their website ect and no response, I have even searched the address for any clues but it just looks like a buissness center with lots of buissnesses. If they are registered under a different buissness name as a umbrella company then it's going to be difficult to find. It's like Mydate,grotobook are the same company

3 måneder siden

Interesting that some people are getting refunds and other getting completely ignored. Almost like we’re gambling again, leaving it up to the odds lol


Destream was my biggest one which is a shame as it seems like a complete dead end. Last hope is the casino refunding me as they were banned in Australia and should’ve been restricting Aus consumers but well see

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