Jeg blev afvist med det samme inden for en time, så de var ikke engang gået videre med tilbageførselssagen.
Så det er det første skridt. Jeg har oplyst, at jeg ikke har modtaget varer fra disse sider, det er ting og tjenester, som siderne selv hævder at sælge, men det hjælper tilsyneladende ikke længere😕
Ved ikke, hvad jeg skal gøre.
That makes no sense at all and surely goes against the MasterCard or visa rules.
Is it MasterCard or visa and have you double checked the rules to throw it back at them
Jeg tror, jeg har læst, at de kan nægte nuværende digitale tjenester -NFT'er, krypto, abonnementer - måske hører e-bøger til der. 🙁
Ja, jeg ved det faktisk ikke, de fleste af de ting, vi har købt, er digitale (stort set alle sammen)
Og der har ikke været noget problem med at føre disse transaktioner frem til tilbageførsel før, så jeg synes, det hele er meget mærkeligt.
Revolut burde nævne det alligevel, men de fortæller mig ikke rigtigt i detaljer, hvorfor jeg bliver afvist for at fortsætte.
Har læst på Mastercards hjemmeside og kan ikke finde noget om ikke at kunne tilbageføre digitale varer.
Jeg sætter virkelig pris på al den hjælp jeg får her og tager imod de tips jeg kan få til at løse de sidste par transaktioner jeg har tilbage, så forhåbentlig har du penge så jeg kan købe julegaver i år.
Alle der hjælper mig får en lille julegave 👌
Chase can't deny NFT's
Chase UK
Chase blocks all payments that are identified as crypto asset transactions, including card payments to crypto exchanges and bank transfers. Chase says this is a security measure to protect customers from fraud.
NFT's ars classed as a crypto and according to Chase should be blocked. Its the fact the merchant has used the wrong MCC to get around this.
When chase said digital art is not crypto related I went back at them and said to receive digital art you have to have a blockchain address and a blockchain is for crypto transactions. They then proceeded to tell me they didn't know about it all.
I pointed out its strange they don't know anything since they have their own bank in the metaverse and also their own crypto coin.
Just keep going at them with every but of research you can find.
It says on grottobooks terms they you can get a full refund if you read less than 10% of the book
All mine are from pixeleum and finnart.io so end of the day chase should have blocked these transactions as they are crypto related.
So I really have 2 options, chase refund me as they should have blocked them or initiate chargeback for non receipt of goods or services.
You are correct!
Refund Policy
An ebook you purchase from grottobook.com is eligible for return if we receive your request within seven days of the date of purchase, and you have read less than 10 per cent of the book. We will issue you a store credit, or process a full refund to your card.
If an ebook does not perform as described by us, you may return it at any time under these rules:
Return of eBook for no reason
You can do this within 7 days of purchase if you’ve read less than 10 per cent of the book. We’ll issue a store credit or refund.
Kontaktede Revolut chatten mere end én gang og viser paragraffer for refusion som der står på alle disse sider, de fleste af dem skriver tydeligt at de tilbyder refusion indenfor 7 dage osv.
De fortsætter med det samme "Vi kan desværre ikke hjælpe i disse tilfælde, vi skal følge Mastercards retningslinjer og vil derfor ikke kunne betale tilbage, der er ikke noget vi kan gøre"
Selvom jeg har forklaret, at der er gået over en uge, og butikkerne ikke engang kan svare.
https://getmygamekey.com/da/terms-conditions under 7.3
https://grottobook.com/terms under "Refusionspolitik"
https://helpersm.com/terms-conditions/ under 6.6
Who was the merchant for Niko again?
support@elegro.eu
Elegro are all to do with any niko merchants...
They replies to me within a day asking me to ask my bank to file chargebacks bur because my case is already in process they couldn't do it at the minute as their in the process of doing them all together.
LUXTEL anybody?
I think it is support@luxtell.eu
Thank you!
CSH - Topup?
AL_Logo creator
Anybody with info?
Hvor lang tid tog det, før bp-wallet eller kasha.io refunderede transaktionerne?
Er der nogen der har nogle tips til:
CLX Ro-Dians
PSG Force G
PSG Cloud Data
STCKSHP
Ellipserolespil
Søgeblokke
PTTG
Har nogen haft succes med CP-Wallet eller Creapay? Jeg fik kun et svar om, at jeg ville få svar om 14 dage, men jeg hørte aldrig noget fra dem igen.
Tak og held og lykke
PSG Force are Kinguin - good luck getting anything out of them. If you chargeback they will lie to your bank and say the vouchers were for PC games.
Ja, jeg ved det faktisk ikke, de fleste af de ting, vi har købt, er digitale (stort set alle sammen)
Og der har ikke været noget problem med at føre disse transaktioner frem til tilbageførsel før, så jeg synes, det hele er meget mærkeligt.
Revolut burde nævne det alligevel, men de fortæller mig ikke rigtigt i detaljer, hvorfor jeg bliver afvist for at fortsætte.
Har læst på Mastercards hjemmeside og kan ikke finde noget om ikke at kunne tilbageføre digitale varer.
Jeg sætter virkelig pris på al den hjælp jeg får her og tager imod de tips jeg kan få til at løse de sidste par transaktioner jeg har tilbage, så forhåbentlig har du penge så jeg kan købe julegaver i år.
Alle der hjælper mig får en lille julegave 👌
Revolut rejected 6 from me for Instantcasino. They don't care. The worst bank you could have if you encounter any kind of fraud - I have had to raise stuff with the police.
Quick update regarding Barclaycard (visa)
One rejected as they don’t deal with gambling which is incorrect, complaint raised but they have now sent that along with the other two from Newton OS to section 75 to deal with.
One accepted from Balon tech based on the fact no response but have to wait until day 30 to receive funds back.
Zpdg and Wpbazar also sent to section 75 team.
Further notes, only one letter received saying will not chargeback, called them today and informed of the above regarding section 75. Not sure why they have gone to this rather than just chargeback, as Balon tech is being charged back due to no response.
Person on phone wouldn’t say why either just the nature of it, potential that the others did respond with information.
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