Nej, men bankerne ser ud til at bruge beløbet mod forbrugeren til at afvise yderligere:
I årevis skete dette for mig via Halifax, to tilbageførsler for billetter og flyrejser, som var gyldige, næste gang skulle jeg lave en for billetter. Lloyds, der ejer Halifax, begyndte at gå ned hele vejen og afhøre mig for bedrageri med henvisning til, at de ikke længere kan acceptere tilbageførsler fra Selvom de var gyldige, var dette under COVID, da nogle billetudbydere blev ved med at tilbyde kuponer, som ikke var til nogen nytte for mig, heldigvis skrev billetudbyderen til Lloyds for at indrømme fejl og derefter refunderet direkte.
Med hensyn til vores problemer på dette forum, selvom der ikke er nogen grænser, vil jeg forestille mig, at visse udbydere såsom Revolut markerer interne risici/styringsproblemer og leder efter en undskyldning for ikke at hjælpe os.
Heldigvis i Storbritannien har vi FOS at gå til, men andre andre steder synes vi ikke så heldige.
Alle mine er nu blevet behandlet på tværs af to selskaber, så jeg vil sige til alle, venligst fortsæt, brug klageprocessen i bankerne og marker derefter FOS, hvis det ikke er løst, tjek tilbage på forummet. Et par af os har haft succes med bankerne, og hvis ikke andre har haft FOS side med sig.
Nøglepunktet giv ikke op og fortsæt med at hjælpe hinanden her.
No but banks seem to use the amount against the consumer to reject additional ones:
Years a go this happened to me via Halifax, two chargebacks for tickets and flights which were valid, next time I had to do one for tickets Lloyds who own Halifax starting going down the whole questioning me for fraud citing that they cannot accept anymore chargebacks from me even though they were valid this was during COVID when some ticket providers kept offering vouchers which were of no use to me, luckily the ticket provider wrote to Lloyds to admit wrongdoing and then refunded directly.
As for our issues on this forum, even though there are no limits I would imagine certain providers such as Revolut are flagging internal risk/governance issues and looking for an excuse not to assist us.
Luckily in the UK we have the FOS to go to but appears others elsewhere not so fortunate.
All mine have now been processed across two companies so I would say to everyone please keep going, use the complaints process at the banks then flag FOS if not resolved, check back over the forum a few of us have been successful with the banks and if not others have had FOS side with them.
Key point don’t give up and continue to help each other on here.
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