HjemForumKlagesagerQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (side 234)

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BettyBetty
2 måneder siden

Du hævder, at du hader kasinoer, men stadig skal betales for at give folk drikkepenge og så en kommission, hvis tilbagebetalingen lykkes?

Det holder aldrig op med at forbløffe.

Automatisk oversættelse:
k98m9c54x5
2 måneder siden

Nå ja. Hvad er overraskende? At en ludoman med 2 mio. SEK i gæld ser en mulighed for at hjælpe, men samtidig tjene noget på det? Kan sige, at et par personer kontaktede mig i går, og jeg brugte flere timer på at chatte med dem om deres sag, og kun 2 ud af 6 har en chance for at få noget tilbage. Absolut, det er noget, jeg kunne gøre rent af mit hjertes godhed, ligesom jeg kunne arbejde uden løn. Men det hverken vil eller har jeg råd til. Hvis jeg skulle skrive her præcis, hvordan jeg skulle gå videre, ville der som sagt højst gå to uger, før den metode er brændt, fordi folk ville overbruge den, bruge den forkert og ikke tænke selv, men vil have en nøjagtig "skabelon" til start fra. Derfor har mange ikke fået succes med de tilbageførsler, de har anmodet om indtil nu - fordi de alle bruger de argumenter, de finder her med forkerte mcc-koder osv. Jeg har ikke efterspurgt nogen penge på forhånd og skriver i bund og grund, at man i sidste ende kan lorte med at betale uden at jeg kan gøre noget ved det - det må være på ens egen samvittighed. Hvis du synes, det er en dårlig aftale, og at det er umoralsk af mig, jamen så kan du mene det.

Automatisk oversættelse:
2 måneder siden

Hvad er problemet, det er et job, personen udfører. Der betales for et job.


Skal en buschauffør køre børn gratis i skole for at være søde?

Skal en politimand forhindre et røveri for at være pæn?


Et job skal betales, så det er ikke noget mærkeligt. Personen bruger flere timer på det.

Automatisk oversættelse:
BettyBetty
2 måneder siden

Meget pænt af dig at stå frem og hjælpe dem, der er interesserede, ikke grådige efter at blive betalt for det arbejde, du har lagt i. Jeg har tilføjet dig på uenighed med. På forhånd tak

Automatisk oversættelse:
2 måneder siden

They just blocked my Kinghills account today nearly a week after telling them about my addiction

2 måneder siden

Do not use templates - be factual. You made transactions online and the amounts have been taken by a variety of merchants who provided no goods or services to you. Email all the merchants, show that they don't respond. Email the casino, show that they don't respond. There are various interpretations of chargeback rules and coding that can be used. You need to prove beyond doubt that the services you have allegedly purchased can be charged back under the rules of the chargeback scheme. If the bank say no then they have interpreted this differently and you need to raise a case to the ombudsman to get a decision.


Think I may bail out of this thread soon though - still think too many people will use this to freeroll and that is not what is intended here. If you are using this to do chargebacks again and again to freeroll these companies then I'm sorry, but I put you up there alongside these casinos who are engaging in the illegal practice in the first place.


What should be pushed is forcing the casinos to close the loop on depositing with debit/credit cards in jurisdictions where the practice is illegal e.g UK - transactions must be coded as gambling if they are for gambling. I have informed the UK Gambling Commission and provided a huge amount of evidence against some of these sites in the hope that something will shift in future. A co-ordinated effort is required by them in conjunction with Mastercard and Visa to stop this happening - this only works if these merchants are blacklisted going forward. I wish everyone the best of luck with their claims.


BettyBetty
2 måneder siden

Also sent friend request

jwilson27031988
2 måneder siden

In which casinos it was?

Redigeret af forfatter 2 måneder siden
2 måneder siden

Hi guys, I have a call with the bank in an hour regarding my complaint and they would like to know more about my case.. 2 questions as I don't really have time to go through the forum as I'm working.


1. What are the FOS case numbers I can refer too?

2. What is the Mastercard and VISA guidelines in regards to these transactions?


Any help would be so great! Thank you

svenkarlsson672
2 måneder siden

Hi mate it was only with donbet...I don't know where or what I can do next as they have used the correct mcc code.

Need something in mastercard rules regarding whats on your statement they must be the ones you receive goods off.

Bank are saying because I've received funds in my gambling account they don't see anything wrong even tho I did not authorise them to give a 3rd party my details.

Really stuck


2 måneder siden

Just got my "kortreklamation" denied by Swedbank. They are saying because they used the wrong merchant code the bank couldnt stop the transactions. And therefore did nothing wrong.


1800 Euro of Canapay transactions. Canapay asked for KYC 3 weeks ago and then stopped answering.


Feels kind of hopeless

2 måneder siden

Still up for the fight with my bank and still a £100 reward for any successful help regarding this.


I need information stating that the merchants on your statement must be the ones to provide you goods or services.


I have looked and can't seem to find anything to help.

Kottig
2 måneder siden

Stor fejl fra Swedbank, de synes de skal lave tilbageførsler fordi du har modtaget mails fra Canapay og de nægter at svare.


Er det ikke vores skyld, at bankerne ikke kan stoppe transaktionerne, og at den forkerte kode bliver brugt, så burde bankerne i stedet lægge pres på alle disse virksomheder og straks gå videre med tilbageførslen, når de har mistanke om noget skumt, i stedet er det kunde, der mister alle pengene.

Automatisk oversættelse:
jwilson27031988
2 måneder siden

Hello mate,


Let me know what you need help with specifically. I currently have my ongoing complaint with the ombudsman, so I have time to help.


Nathan

2 måneder siden

Still up for the fight with my bank and still a £100 reward for any successful help regarding this.


I need information stating that the merchants on your statement must be the ones to provide you goods or services.


I have looked and can't seem to find anything to help.

2 måneder siden

They don't have to be the same name. However, you can prove that the merchant companies are not linked to the place you deposited the funds quite easily. For example, some book shop in Nigeria is unlikely to sell a gambling product are they? If the gambling company want to take ownership of the merchants then they are admitting their fraud aren't they? So they never will.

Firstly, get the Certificate of Incorporation or company details of the merchant, their website, emails you have sent contacting them asking for receipts. Figure out the MCC coding - it 100% won't be 7995.

2 måneder siden

Still up for the fight with my bank and still a £100 reward for any successful help regarding this.


I need information stating that the merchants on your statement must be the ones to provide you goods or services.


I have looked and can't seem to find anything to help.

2 måneder siden

Who are the merchants and what MCC code was used?

2 måneder siden

The merchant code used is the correct one 5815 for pixeleum and finnart.io for NFT's as that fits into the same category as bookes and music etc.

The bank are basically saying because the funds were received on the gambling site they can't do nothing about it that's where I'm struggling to go from here.

I have tried explaining everything to them in this thread I just really am stuck.


Tried the fact they should have been blocked by chase is its crypto related but the mcc code 5815 doesn't bypass the blocks as NFT's fit into the same category as mentioned above.


Really want to sort this out with my bank rather than the FOS and I know there will be some way I'll be able to.

2 måneder siden

I have screenshots from donbet that matches up with the same date and time as my statements. Obviously pixeleum and finnart.io are not responding to me emails now.


Also on my statements I have like 3/4 declined deposits from other merchants then straight after one that's been approved by pixeleum. This has happened a fair few times.

2 måneder siden

The merchant code used is the correct one 5815 for pixeleum and finnart.io for NFT's as that fits into the same category as bookes and music etc.

The bank are basically saying because the funds were received on the gambling site they can't do nothing about it that's where I'm struggling to go from here.

I have tried explaining everything to them in this thread I just really am stuck.


Tried the fact they should have been blocked by chase is its crypto related but the mcc code 5815 doesn't bypass the blocks as NFT's fit into the same category as mentioned above.


Really want to sort this out with my bank rather than the FOS and I know there will be some way I'll be able to.

2 måneder siden

I'll be honest - haven't seen the NFT side of things before mate and I don't know the answer. The clearer ones are the likes of Bamimahas Enterprises who are a bookstore in Nigeria who have used some weird education MCC code - it is straightforward as it clearly shouldn't then be transferred to gambling. NFT's and Crypto are far more difficult to chargeback I would imagine.

2 måneder siden

The merchant code used is the correct one 5815 for pixeleum and finnart.io for NFT's as that fits into the same category as bookes and music etc.

The bank are basically saying because the funds were received on the gambling site they can't do nothing about it that's where I'm struggling to go from here.

I have tried explaining everything to them in this thread I just really am stuck.


Tried the fact they should have been blocked by chase is its crypto related but the mcc code 5815 doesn't bypass the blocks as NFT's fit into the same category as mentioned above.


Really want to sort this out with my bank rather than the FOS and I know there will be some way I'll be able to.

2 måneder siden

If they have rejected your chargeback then you won't be able to sort it with them other than by raising a complaint. If the complaint still rejects your claims then you need to deal with FOS. You can also bring about legal action against the financial institution but you would need to consult a knowledgeable civil lawyer.

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