ForumKlagesagerQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (side 249)

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boots2024
5 timer siden

Ok fair play can you please delete your post thankyou

Redigeret af forfatter 5 timer siden
5 timer siden

Well done though….!!!

boots2024
5 timer siden

Thanks a lot boots I reckon they know they failed hence the quick reply and refund its not massive but £500 back today compared to what ive been losing makes me feel a bit better at least im still waiting on my bank replying to my complaint im not sure if no news is good news as it was raised last Thursday maybe it is as they are taking longer 1st rejection last time was very quick like a day later

Redigeret af forfatter 5 timer siden
paulmcewan05
5 timer siden

Please don’t gamble it mate!

boots2024
5 timer siden

No chance boots im deffo done with it now too sickened by it im hoping my gamcare meeting helps me tomorrow 2pm after my referral was completed and im deffo not using those sites ever again would be amazing to get the big amount back but im a bit doubtful and also stressed a bit waiting on the reply

Redigeret af forfatter 4 timer siden
Williamj86
4 timer siden

Got a email update from the bank today, they are saying my complaint is still under investigation and it can take another 5 weeks to hear back, shall i raise another complaint or let this ride out.

Williamj86
4 timer siden

What date did they set at 1st bud

paulmcewan05
4 timer siden

original email stated no longer then 15 working days which the 15th day was today.

Williamj86
3 timer siden

Ok maybe wait a bit more if only 15 working days today

Williamj86
3 timer siden

I’d give till the end of the week

3 timer siden

Interesting news as Jokabet have offered me 20% of my net losses as a 'goodwill gesture' - still not accepting.

boots2024
3 timer siden

Ok i will see how it goes

mrkrm
3 timer siden

Ok they actually replied ! That is the Kinghills chain ive never had a peep out of them !

2 timer siden

First of all can I say what a genuinely useful/supportive forum this feels based on the posts I've read in this topic. Obviously we all have the gambling in common (probably most of us UK people are on GamStop too) but feels like a real helfpul community.

Second - following on from my previous posts and reading more into it - I fully accept I am likely to get NOWHERE with this, maybe 1% chance but I want to give it a try regardless. Can anyone help me identify the payment processor/merchant for these on my statement please? And contact details?


Nikotpf Pokerprosonlin

Mydeliveryy

Zpaympf Theplatinum

Nikotpf.elegro.Eu

Zpaympf*highrollerwins



Redigeret af forfatter 2 timer siden
Casfan
2 timer siden

Have you actually googled them?

They all look like Elegro to me, email Elegro.


1 time siden

I would say ask the bank to do them if passible try contacting anyway

Redigeret af forfatter 1 time siden
Casfan
1 time siden

They are all Elegro mate. Same people I got my money off of.

1 time siden

I’m going to raise a claim myself with the FOS in a last ditch attempt to get the last £400 back. Worth a try anyway, I was one of the lucky ones at the start who got refunds directly from payment processors/companies. Will let you all know how I get on.

1 time siden

I would say ask the bank to do them if passible try contacting anyway

14 minutter siden

Cheers guys. Bank not an option unfortunately as well over 120 days for chargeback.

(Therefore can't esclate with FOS)

I do know it's probably not going to result in a refund - but any advice on what exactly to say in my email?


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