ForumKlagesagerQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (side 249)

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boots2024
4 dage siden

Ok fair play can you please delete your post thankyou

Redigeret af forfatter 4 dage siden
4 dage siden

Well done though….!!!

boots2024
4 dage siden

Thanks a lot boots I reckon they know they failed hence the quick reply and refund its not massive but £500 back today compared to what ive been losing makes me feel a bit better at least im still waiting on my bank replying to my complaint im not sure if no news is good news as it was raised last Thursday maybe it is as they are taking longer 1st rejection last time was very quick like a day later

Redigeret af forfatter 4 dage siden
paulmcewan05
4 dage siden

Please don’t gamble it mate!

boots2024
4 dage siden

No chance boots im deffo done with it now too sickened by it im hoping my gamcare meeting helps me tomorrow 2pm after my referral was completed and im deffo not using those sites ever again would be amazing to get the big amount back but im a bit doubtful and also stressed a bit waiting on the reply

Redigeret af forfatter 4 dage siden
Williamj86
4 dage siden

Got a email update from the bank today, they are saying my complaint is still under investigation and it can take another 5 weeks to hear back, shall i raise another complaint or let this ride out.

Williamj86
4 dage siden

What date did they set at 1st bud

paulmcewan05
4 dage siden

original email stated no longer then 15 working days which the 15th day was today.

Williamj86
4 dage siden

Ok maybe wait a bit more if only 15 working days today

Williamj86
4 dage siden

I’d give till the end of the week

4 dage siden

Interesting news as Jokabet have offered me 20% of my net losses as a 'goodwill gesture' - still not accepting.

boots2024
4 dage siden

Ok i will see how it goes

mrkrm
4 dage siden

Ok they actually replied ! That is the Kinghills chain ive never had a peep out of them !

4 dage siden

First of all can I say what a genuinely useful/supportive forum this feels based on the posts I've read in this topic. Obviously we all have the gambling in common (probably most of us UK people are on GamStop too) but feels like a real helfpul community.

Second - following on from my previous posts and reading more into it - I fully accept I am likely to get NOWHERE with this, maybe 1% chance but I want to give it a try regardless. Can anyone help me identify the payment processor/merchant for these on my statement please? And contact details?


Nikotpf Pokerprosonlin

Mydeliveryy

Zpaympf Theplatinum

Nikotpf.elegro.Eu

Zpaympf*highrollerwins



Redigeret af forfatter 4 dage siden
Casfan
4 dage siden

Have you actually googled them?

They all look like Elegro to me, email Elegro.


4 dage siden

I would say ask the bank to do them if passible try contacting anyway

Redigeret af forfatter 4 dage siden
Casfan
4 dage siden

They are all Elegro mate. Same people I got my money off of.

4 dage siden

I’m going to raise a claim myself with the FOS in a last ditch attempt to get the last £400 back. Worth a try anyway, I was one of the lucky ones at the start who got refunds directly from payment processors/companies. Will let you all know how I get on.

4 dage siden

I would say ask the bank to do them if passible try contacting anyway

4 dage siden

Cheers guys. Bank not an option unfortunately as well over 120 days for chargeback.

(Therefore can't esclate with FOS)

I do know it's probably not going to result in a refund - but any advice on what exactly to say in my email?


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