ForumKlagesagerQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (side 37)

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6 måneder siden

Fick nu detta av incrbleskins som verkar gå igenom Worldline. Tips på vad jag kan svara dom?


Hi,


Thank you for contacting us!


Regarding chargeback requests, we suggest to contact your bank to initiate the chargeback process as we need to receive the request directly from your bank to process any chargebacks.


Thank you for your cooperation.

DynamoHarry
6 måneder siden

From

https://incredibleskins.com/ ?

They havent even replied to me, just getting ignored 😅

6 måneder siden

De svarer mig heller ikke, når jeg går direkte ind på den hjemmeside ovenfor, men de ser ud til at have en forbindelse til Worldline, og det er der, jeg har mailet. Men som du kan se, så vil de gerne have, at jeg kobler banken på, så jeg ved faktisk ikke, hvordan jeg skal komme videre nu.

Automatisk oversættelse:
DynamoHarry
6 måneder siden

Jeg startede en klage fra dem i sidste uge via banken. Vil se hvordan det går.

Automatisk oversættelse:
6 måneder siden

Just wanted to add to the conversation.. I have been following this thread and currently contacting various merchant names to request refunds, only one response so far and no refunds yet.

I tried reaching out to one of the casinos involved (maximum.casino) which appears to be part of a larger group including MISTER X CASINO, PYRAMID SPINS, MAGIC REELS, FANCY REELS, WG CASINO, WIN DIGGERS, VULKAN CASINO, TROPIC SLOTS, KABOOM SLOTS, VERYWELL CASINO, CHILLI REELS, MILKY WINS, FRUITY CHANCE, CAPTAIN MARLIN and more.


They admit to miscoding practice to avoid any blocks by the banks and claim to be self regulated European casinos but do not allow GDPR requests and have no type of license for operating.


I did some research into one of the sticky processors 'CSCANNERR' or 'DOTASCANNER' which seems to have 2x websites DOTASCANNER.COM and DOTASCANNER.NET and are registered with UK company house to someone named YELENA GOLUBEVA.. this person also goes under JELENA and has lots of different shell companies registered around the world. DOTASCANNER.NET is registered in Cyprus and has links to another person named ELENI PAPAPAVLOU and some research finds her named in court documents surrounding fraudulent transactions and money laundering (which we have all suspected anyway).. relating back to Russia to the tune of 100s of millions. see: https://www.lawlesslatvia.com/wp-content/uploads/2012/09/Latvian-Complaint-signed-FULL-2.pdf


I researched some more on the casino websites and domains to see who owns these and found a complaint regarding use of domain names and infringement, which also has a long list of Russian federation linked inidividuals (if you search up the names listed as well as those linked to DOTASCANNER, most are of Russian descent, some living in Latvia/Cyprus and you will find them as directors of 100s and 100s of different random shell companies that are processing these transactions and laundering the money).


The casino itself flat out refuses any refunds but openly admits to circumventing VISA/MASTERCARD rules. Just thinking what is the best step in reporting these companies to help get them shut down? I have raised complaints with the domain hosts for laundering money linking to Russian federation.


I know some of the processors are real companies that are cooperating with refunding transactions, but most are not and you are best doing what others have said r.e. chargeback the supposed 'items' via your bank (they won't even respond and you WILL win) most banks have online forms you can fill in to do it.

Bibble58
6 måneder siden

Hvilken bank har du? Var du åben for, at det gælder indskud, du har lavet osv.?

Automatisk oversættelse:
Bibble58
6 måneder siden

Jeg har samme bank som dig.


Hvad sagde du til banken, at du skulle spille på et kasino, men at du ikke fik indbetalingen, eller hvad fortalte du mere, end at det var et kasino?

Jeg har selv lavet korttransaktionen, så det er godt, hvis du ved, hvad du skal sige.

Automatisk oversættelse:
Bibble58
6 måneder siden

Hold os venligst opdateret om hvordan det går. Hvor langt tilbage vil du foretage tilbageførsler?

Automatisk oversættelse:
Bibble58
6 måneder siden

Jeg tror, du kan gå ud fra, at alle casinoer med en licens uden for Sverige er illegitime. Sandsynligvis også de fleste svenske licenstagere.

Automatisk oversættelse:
6 måneder siden
Indlæg af Bibble58 er blevet slettet
6 måneder siden

På hvilket grundlag krævede du tilbagebetaling fra din bank?

Automatisk oversættelse:
6 måneder siden
Indlæg af Bibble58 er blevet slettet
6 måneder siden

Hvordan har du lagt det op til banken. Vær ikke bange for, at de lukker dine konti. De ville have været guld og kunne klage over alt. Men så handler de om summer på mindst 200k

Automatisk oversættelse:
6 måneder siden
Indlæg af Bibble58 er blevet slettet
6 måneder siden

Any proper casino would show the casino name in the statement.

And any card transaction if it had been processed with the correct gambling MCC 7995 would have been blocked by your bank. So all the transactions are in a way not legit.


But figuring out which casino used which shell company to process your payment will probably be really hard.


6 måneder siden

Just wanted to add to the conversation.. I have been following this thread and currently contacting various merchant names to request refunds, only one response so far and no refunds yet.

I tried reaching out to one of the casinos involved (maximum.casino) which appears to be part of a larger group including MISTER X CASINO, PYRAMID SPINS, MAGIC REELS, FANCY REELS, WG CASINO, WIN DIGGERS, VULKAN CASINO, TROPIC SLOTS, KABOOM SLOTS, VERYWELL CASINO, CHILLI REELS, MILKY WINS, FRUITY CHANCE, CAPTAIN MARLIN and more.


They admit to miscoding practice to avoid any blocks by the banks and claim to be self regulated European casinos but do not allow GDPR requests and have no type of license for operating.


I did some research into one of the sticky processors 'CSCANNERR' or 'DOTASCANNER' which seems to have 2x websites DOTASCANNER.COM and DOTASCANNER.NET and are registered with UK company house to someone named YELENA GOLUBEVA.. this person also goes under JELENA and has lots of different shell companies registered around the world. DOTASCANNER.NET is registered in Cyprus and has links to another person named ELENI PAPAPAVLOU and some research finds her named in court documents surrounding fraudulent transactions and money laundering (which we have all suspected anyway).. relating back to Russia to the tune of 100s of millions. see: https://www.lawlesslatvia.com/wp-content/uploads/2012/09/Latvian-Complaint-signed-FULL-2.pdf


I researched some more on the casino websites and domains to see who owns these and found a complaint regarding use of domain names and infringement, which also has a long list of Russian federation linked inidividuals (if you search up the names listed as well as those linked to DOTASCANNER, most are of Russian descent, some living in Latvia/Cyprus and you will find them as directors of 100s and 100s of different random shell companies that are processing these transactions and laundering the money).


The casino itself flat out refuses any refunds but openly admits to circumventing VISA/MASTERCARD rules. Just thinking what is the best step in reporting these companies to help get them shut down? I have raised complaints with the domain hosts for laundering money linking to Russian federation.


I know some of the processors are real companies that are cooperating with refunding transactions, but most are not and you are best doing what others have said r.e. chargeback the supposed 'items' via your bank (they won't even respond and you WILL win) most banks have online forms you can fill in to do it.

6 måneder siden

I don't really know if there is anything to do to be honest.

I tried to write something together and sent it to some newspaper tip lines, for something that they should investigate and dig into, but who knows.

Maybe some UK newspaper would be more interested.

Someone needs to put some pressure on Visa/Mastercard, but it's very hard hard for a lone consumer to do that unfortunately.



veritas1979
6 måneder siden

I filed a complaint with visa regarding the illegal companies….. I have also filed a complaint with the Canadian government around payop the open banking system that take payment for some of these casinos. In the UK when I filed a complaint they said well did you receive the money on the website and I said "yes" they then proceeded to say it was ok for them to operate under a different name, I argued they are breaching Mis coding rules and the bank just basically said - what do you want us to do 🤷‍♀️

Dopamine
6 måneder siden

Vi ved ikke, hvor pengene bliver af. Det kan være penge, der finansierer terror, trafficking og alt muligt andet kriminelt. Jeg vil også tale med banken, det er ikke i orden for casinoet at forbinde dig med forskellige tvivlsomme virksomheder i Afrika. Du indtaster dine kortnumre på casinoet i den tro, at det er til dem, du indbetaler penge, men det er det ikke. Du sender penge til Afrika og bliver en del af deres hvidvaskning af penge

Automatisk oversættelse:
Anonymized641
6 måneder siden

I totally agree with you Gez I honestly do it abissmal what they are doing. They should be held accountable. I think casinos should have to go through rigorous checks before being allowed to have a license that way this mess of a money laundering businesses wouldn’t exist and none of us would be harmed

6 måneder siden

Just the way of the world, unfortunately.

However, it seems that my card, hopefully my person and some of the details used for the payments, might now be blocked here and there. And it will also make me not play anymore on any of these casinos in the future. Knowing you are sponsoring whatever criminals, makes it less interesting for me to make a deposit now. I'll probably will play some at the state online casino here in Sweden, but not any of the other ones licensed in Sweden, as I don't know enough about who's behind them.

6 måneder siden

I have a huge amount, over 50k euro, deposited at Altpay between April 202-September 2023. Now I got a reply from them:

"Unfortunately, we are unable to take the matter any further due to the age of the transactions in question—being beyond the 180-day limit. This limitation is in line with our company’s policies, which align with standard financial practices designed to ensure transaction finality after a certain period."

Can PLEASY any of my UK friends here advise on what to do next? What to write/threathen with? Altpay seems to be one of the more legitimate UK registered companies. Anyone that has taken help from a lawyer/would it be any Idea? Any help that leads to refund will be highly rewarded.

BettyBetty
6 måneder siden

Betty I posted the other day about this - they are regulated by the financial conduct authority- you can call them - google them

Dopamine
6 måneder siden

And What is the actual crime they commit by mislabelling the codes?

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