ForumKlagesagerQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (side 4)

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3 måneder siden
3 måneder siden

I had success with 'Destream Services' today. If anybody needs support with them?

dbeasley4
3 måneder siden

I have some transactions from Destream unfortunately yes. Any tips?


It's so sad how it's affecting so many people. I believe authorities and payment companies like VISA/Mastercard will pay more attention to this soon.

What's worrying is that regulators like the Kahnawake Gaming Commission (KGC) seem to be going easy on casino groups like Stardust Global Ltd. They're letting them continue these shady practices without much pushback.

I just recently complained to the KGC about my experience, but their response just pointed to Stardust Global Ltd's terms and conditions. They said "there is a possibility that a different name may appear" on billing statements, but that doesn't really cover it. It's more like, "there is a possibility that we will use a random fake merchant, so you'll pay them without knowing."

3.13. Please be aware that while credit card transactions are typically listed as 'Stardust Global CCS Ltd' acting as a Merchant of Record on your billing statements, there is a possibility that a different name may appear. If you have any doubts or questions regarding the billing statement, please feel free to contact our Customer Support for assistance


ChrisG
2 måneder siden

Have you got on to their support as of yet? They have a live chat on their website. Just keep pushing and checking everyday for an update.

2 måneder siden

Does anyone have Pay-Spro Aze Azerbaijan on their list? Currently trying to find a possible way to contact them.

Caspy
2 måneder siden

Oh that’s great. What merchants was they the provider for? Did they get back via email?


Fingers crossed all comes back for you!

Caspy
2 måneder siden

Was one of them playing star? I think they was on mine for them.

Caspy
2 måneder siden

Only sent them to the around a week ago. They are still investigating they told me in an email today.


I had Game Player, Titi Miti Limited, Playing Star, Gaming Group, Gamer TV - that has all been sent to them. Will be interesting to see what they come back with.

2 måneder siden

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Automatisk oversættelse:
Caspy
2 måneder siden

When I first contacted them - they said they had refunded an amount. So they must be linked to another merchant who I had successfully contacted originally (still trying to figure out who). Have only just sent the list with Playing Star etc to them yesterday..

dbeasley4
2 måneder siden

catch me on here and i can update if i find anything out


ebaums2024@proton.me

kirekin
2 måneder siden

catch me on here and Ill let you know


ebaums2024@proton.me

dbeasley4
2 måneder siden

Hi

I am new to the forum but have had experience in the false Descriptor situation. Everybody who uses a Caracoa casino is doing so because of gamstop and the casinos are fully aware.

I have had payments go through companies in Nigeria,Budapest,Germany and the uk all show on my bank statement as office supplies etc all totally false.

Morally as gamblers we know that we gambled with these sites and used the credits but how do you trust a casino that is falsely processing payments in such a way what else is false,Game Play, RTP, etc ??

Mydelivary, 123Templates, Info@Stockimage, Nohtos, the list goes on. The casinos blame the processors the processors blame the casino and the companies the payments are bing filtered through play dumb😂

My banks have got involved and have stated this is a huge industry problem which the gamblers are being exploited. Keep sending the emails keep chasing the companies from experience they will reply in time.

2 måneder siden

Jeg forsøger at få refunderet alle kreditkorttransaktioner, der gik til tredjepartsvirksomheder af andre årsager end hasardspil. For det meste er de engelske, svenske og belgiske rejsearrangører, ejendomsmæglere og finansielle virksomheder. Næsten alle af dem har ikke en hjemmeside, der kan nås fra det navn, der fremgår af transaktionen. Jeg kontaktede Visa, og de har ingen mulighed for at spore disse virksomheder og inviterede mig til at kontakte min bank for at få en tilbageførsel, hvis jeg ikke fik de varer eller tjenester, der var genstand for transaktionen.

Den eneste købmand, jeg nåede at kontakte, var Qpano, som straks refunderede mig en transaktion på €500.

Jeg ville gerne vide, om du var i stand til at kontakte andre virksomheder, før du valgte tilbageførselsruten via bank.

Dette kasinosystem er åbenlyst ulovligt, fordi det omgår kreditkortrestriktioner. For eksempel havde jeg sat en blokering for spiltransaktioner, men det lykkedes mig at indbetale flere gange på disse kriminelle kasinoer.

Casinoguruer bør også tage højde for dette i klager og bede om forklaringer fra kasinoer, der opererer på denne ulovlige måde.

Vi er udsat for strenge kontrol med hvidvaskning af penge af kasinoerne, mens de kan gøre, hvad de vil.

Automatisk oversættelse:
carsix79
2 måneder siden

Indeed, you make a valid point.

We are unable to handle legal matters, so players should contact the banks and the licensing authority in the first place. Additionally, 3rd party payment providers are mostly involved, hence, this is far beyond our reach 🙁


dbeasley4
2 måneder siden

I'd like to try that. Which casino did you go to?

ChrisG
2 måneder siden

On which casinos did you encounter Destream?

2 måneder siden

Hi There.

Not sure whether this thread is still active however I have read many people have manmaged to recieve refunds from certain people / places.

Please could you advise what you write to them in your emails? I have also fallen victim to these false advertised payment processor methods that many here claim is against mastercard rules.

The payments I have made go to -

Mydeliveryy

Zpaympf Theplatinum

Nikotpf Dnlectro

Wintermdse

Does anyone have any dealings with any of the above companies / merchants?

Cheers.

mBp12
2 måneder siden

Yes, some of them managed to get money in the end, according to what they wrote here. I would be happy if someone would contact you and try to help you in this matter, and I would also be delighted if you could be advised to get the money back. 

I will keep my fingers crossed for you. 🤞

mBp12
2 måneder siden

Først skal du finde dem, og det er ikke nemt. Ud af ti finder du måske en eller to, og mange gange kan de have falske hjemmesider uden kontaktoplysninger.

Hvis du kan spore forhandlerens e-mail, skal du blot skrive til dem, at du anmoder om en tilbagebetaling af transaktionen foretaget med dit kort med angivelse af detaljerne med beløb og dato, og fortælle dem, at denne handling er lovligt genstand for tilbageførsel, fordi du aldrig har modtaget enhver service fra dem.


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