Jeg fandt dette nye casino via casinofreak.com. Det så godt ud, og jeg indbetalte med en bonus. Nogle væddemål senere, hvor jeg var så heldig at vinde lidt, trak de næsten hele min saldo fra.
Jeg spurgte kundeservice, hvad der var sket, og de sagde, at det var "mistanke om svigagtig adfærd". Jeg spurgte dem, hvad der virkede svigagtigt ved at indbetale og spille normalt. Det virker helt uden for det sædvanlige for mig.
Jeg bad dem om nogen form for beviser eller forklaring overhovedet, men de giver ikke nogen, men gentager blot, at beslutningen er taget af administrationen og er endelig. Dette er naturligvis ikke et meget tilfredsstillende svar og øger min mistanke om, at det er Freespinz, der er et websted, der engagerer sig i svigagtig adfærd ved at tage ærlige penge fra deres nye kunder.
I found this new casino via casinofreak.com. It looked good and I deposited with a bonus. Some bets later, where I was fortunate to win a bit, they deducted almost all of my balance.
I asked customer service what had happened, and they said it was "suspicion of fraudulent behavior". I asked them what seemed fraudulent in depositing and playing normally. That seems completely inside of the ordinary to me.
I asked them for any evidence or explanation at all, but they fail to provide any, just repeating that the decision is taken by the administration and is final. Naturally, this is not a very satisfying response and increases my suspicion that it is Freespinz who is a site engaging in fraudulent behavior by taking the honest funds of their new customers.
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