The player from The Netherlands had an issue with Heybets Casino allowing registrations from restricted countries, including his own. He requested a refund of all his deposits, citing earlier cases where the casino had refunded players from restricted countries. The player submitted a complaint to the licensing authority, and they were waiting for the decision. However, the licensing authority did not provide any resolution. The issue was closed as unresolved due to conflicting evidence we received from both the casino and the player.
Spilleren fra Holland havde et problem med Heybets Casino, der tillod registreringer fra lande med begrænsninger, inklusive hans eget. Han anmodede om en tilbagebetaling af alle sine indskud, idet han citerede tidligere tilfælde, hvor kasinoet havde refunderet spillere fra lande med begrænsninger. Spilleren indgav en klage til licensmyndigheden, og de ventede på afgørelsen. Den licensudstedende myndighed har dog ikke givet nogen beslutning. Problemet blev lukket som uløst på grund af modstridende beviser, vi modtog fra både kasinoet og spilleren.
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