Anja, hvis der var match i IP'er, navn, land, cookies, og konti blev oprettet med forskellige e-mails, er listen over e-mails fra én e-mail-indbakke fuldstændig irrelevant.
Kære Hot.Bet Casino Team,
Lad mig venligst stille dig et par spørgsmål for at afklare situationen.
Hvilken type spil spillede spilleren mest? Er det rigtigt, at hun kun spillede spilleautomater uden at bruge nogen bonusser? Spillede hun andre spilgenrer?
Selvom jeg er enig i nogle af dine påstande, kan du venligst forklare os " Fordelen, der kan opnås, er at omgå indsatsgrænser " mere detaljeret, tak? Spillede hun de samme spil med begge konti på samme tid?
Fra vores synspunkt tør jeg godt sige, at det har betydning, om bonusserne også er blevet brugt, eller ej. Desuden bør spilleautomater være RNG-type spil med faste RTP-værdier. Jeg vil sige, at det er lige meget, hvor mange vinduer en spiller åbner og spiller, chancerne for at vinde er de samme, og det betyder ikke nogen unfair fordel ved at spille på denne måde.
Var der også andre brud på kasinoets vilkår og betingelser, tak?
Anja, if there were matches in IPs, name, country, cookies, and the accounts were created with different emails, the list of emails from one email inbox is absolutely irrelevant.
Dear Hot.Bet Casino Team,
Let me please ask you a few questions to clarify the situation.
What type of games did the player play the most? Is that right that she played only Slots without using any bonuses? Did she play other game genres?
Although I agree with some of your claims, could you please explain to us "The advantage that can be gained is bypassing bet limits" in more detail, please? Did she play the same games with both accounts at the same time?
From our point of view, I dare say that it matters whether the bonuses have also been used, or not. Moreover, Slots should be RNG type games with fixed RTP values. I would say it does not matter how many windows a player opens and plays, chances to win are the same and it does not mean any unfair advantage by playing in this way.
Was there also any other breach of the casino's Terms and Conditions, please?
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