Hej matej, hyggeligt at møde dig og tak for at hjælpe mig med at løse dette problem. meget værdsat. Jeg havde valgt at lukke min instaspin casino konto, da jeg var et rigtig dårligt sted, jeg spillede ikke længere for underholdning og et sjovt niveau. Jeg var utilfreds med, at jeg mistede mange penge, og forholdet til partner og familie var på det laveste niveau. Grundlæggende var jeg fortvivlet, og valgte at kontakte instaspin live chat og lagde det derude, jeg fortalte, at jeg oplever spilleproblemer, for at være ærlig, så er jeg en problematisk gambler, men instaspin var meget hjælpsomme med at lukke min konto og beroligede mig under nogen omstændigheder, jeg kunne ikke genåbne kontoen og var permanent for glad for at blive forbudt, men jeg var ikke i stand til at spille addict adgangskontoen var ude af mine hænder, i starten af februar havde jeg det hårdt og stødte på e-mail fra instaspin og spurgte lige live chat er min konto lukket ved en chance, som live chat svarede, at min konto blev lukket på grund af spilleproblemer, og jeg spurgte bare, om jeg kunne få genåbnet kontoen, og overraskende sagde live chatten, at jeg ville se, hvilket førte til, at et medlem af personalet blev involveret, som jeg ikke ville lægge under kontrol, benzin til en flamme, stillede de nogle spørgsmål. Og ligesom at elendigheden var begyndt igen, og kontrollen blev lagt tilbage i mine hænder, den problematiske gambler, jeg spillede i et par uger for at det blev for meget, jeg talte med en på et gambling-forum, som fortalte mig, at jeg aldrig skulle have haft chancen for at genåbne en konto, under et hvilket som helst casino gambling ansvar, kasinoer har ikke genåbnet konto, når de tidligere har haft problemer med at spille, svigtede mig og håber virkelig, at ingen andre er gået, men går i samme situation, så da jeg kontaktede instaspin angående, at jeg kunne genåbne en permanent forbudt kasinokonto, lukkede de automatisk chatten ned, og da jeg forsøgte at gå tilbage til kontoen, havde de lukket den, og for at gøre tingene værre, er damen, der genåbnede min permanent forbudte konto, den samme dame, som jeg ikke kunne prøve at løse noget med, som jeg ikke kunne prøve at løse med. Det er det, der har ført mig til at nå ud til Casino Guru og dig selv matej.
Hello matej, nice meet you and thank you for assisting me to resolve this issue. much appreciated. I had chosen to close my instaspin casino account, as I was in a real bad place, I was no longer playing for entertainment and a fun level. I was unhappy I was losing lots of money and relationships with partner and family, were at a all time low. Basically I was in despair, and choose to contact instaspin live chat and layed it out there, I told there im experiencing gambling problems, to be honest I'm a problematic gambler, but instaspin were very helpful In closing my account and reassured me under any circumstances, I could not reopen account and was permanently banned which I was not too happy about as a gambling addict but was happy the control of being able to access account was out of my hands, At the start of February I was having a rough time of it and came across email from instaspin and just asked live chat is my account closed on the off chance which live chat replied that my account was closed due to gambling problems, and I just asked could I get account reopened and surprisely the live chat said I'll have a look, which lead to a member of staff who I will not name getting involved, I told them my gambling was under control, which was like putting petrol to a flame, they asked some questions. And just like that the misery had started again, and the control was put back into my hands the problematic gambler, I gambled for a couple of weeks to it became to much, I spoke to someone on a gambling forum, who told me, that I should never have had the chance to reopen account, under any casino gambling responsibilities, casinos don't reopen account when it come down to someone who in the past has stated they have gambling problems, instaspin have failed me and truly hope no else has went though are goes though the same situation, so when I contacted instaspin regarding me been able reopening a permanent banned casino account, they automatically shut chat down and when i tried to go back into account, they had closed it, and to make things worse the lady who reopened my permanently banned account is the same lady I tried to resolve this issue with, which I could not get anywhere with. That is what has lead me to reaching out to Casino Guru and yourself matej.
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