Nick, tak for dit svar. Jeg har været verificeret hos Joo Casino i flere måneder nu, selvom jeg ikke kan huske den nøjagtige dato. Det var cirka tre måneder siden. Den sidste bonus, jeg brugte, var 'Shipwreck Treasure 19th Step' til en værdi af $150 for at nå niveau 19. Da jeg spurgte til bonusforbruget og spillet, nævnte de 'Cash Pig', som ikke var spillet, hvor jeg vandt $50.000. Det vindende spil var 'Magic Spins.' Jeg kontaktede dem først den 12. april, da de informerede mig om en overtrædelse af deres bonusvilkår. Efter nogen tid fulgte jeg op med endnu en e-mail den 8. maj, hvor jeg udtrykte min utilfredshed med deres beslutning. Jeg har dog ikke modtaget yderligere kommunikation fra dem.
Nick, thank you for your response. I've been verified with Joo Casino for several months now, though I can't recall the exact date. It was approximately three months ago. The last bonus I utilized was the 'Shipwreck Treasure 19th Step,' valued at $150 for reaching level 19. When I inquired about the bonus usage and game, they mentioned 'Cash Pig,' which wasn't the game where I won $50,000. The winning game was 'Magic Spins.' I initially contacted them on April 12th, when they informed me of a violation of their bonus terms. After some time, I followed up with another email on May 8th, expressing my dissatisfaction with their decision. However, I haven't received any further communication from them.
Automatisk oversættelse:
