Jeg lavede en indbetaling den 3. august og derefter systemvedligeholdelse den 9. august. Jeg måtte vente, fordi der ikke var noget svar fra min udbyder på mine forespørgsler, og det var svært at overføre penge fra Japan, så af en eller anden grund blev det annulleret efter JOY Casinos skøn.
Derefter fik jeg besked på at kontakte afsenderen af overførslen for at få tilbagebetalingen, og afsenderen af overførslen refunderede pengene.
Urimeligt annullerede overførselsdestinationen ordren.
Selvom Joy sagde, at refusion ikke var mulig,
Så fik jeg at vide, at de ville tjekke det, og jeg måtte vente i tre dage.
Tyveri er også alvorligt.
I made a deposit on August 3, and then system maintenance on August 9. I had to wait because there was no reply from my provider to my inquiries, and it was difficult to transfer money from Japan, so for some reason, it was canceled at JOY Casino's discretion.
After that, I was told to contact the sender of the transfer to get the refund, and the sender of the transfer refunded the money.
Unreasonably, the transfer destination canceled the order.
Even though Joy said that refunds were not possible,
Then, I was told that they would check it and I had to wait for three days.
Theft is also serious.
8月3日に入金、8月9日にシステムメンテナンス、問い合わせにプロバイダからの返信がずっとありませんとか日本からの銀行振り込みが困難な状況ですを理由に待たされなぜか、JOYカジノの判断だけでキャンセル
その後、返金は振り込み元へ連絡をして下さいと言われ 振り込み元が組み戻しを行った結果、
理不尽にも振り込み先からキャンセル扱い、
返金はjoyが言ったにも関わらず、返金できない扱い
そして、それを問い合わせて確認しますのでと言われ３日間 待つ状態
盗難も甚だしい
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