The player from Greece asked the casino to close their account. The account was later reopened and the player made more deposits. The player did not clearly mention the gambling problem and he failed to send a new self-exclusion request following our instructions, therefore, we were forced to close this complaint.
Spilleren fra Grækenland bad kasinoet lukke deres konto. Kontoen blev senere genåbnet, og spilleren foretog flere indbetalinger. Spilleren nævnte ikke hasardspilproblemet tydeligt, og han undlod at sende en ny anmodning om selvudelukkelse efter vores instruktioner, og derfor var vi tvunget til at lukke denne klage.
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