Når du registrerer dig på dette casino, vil du modtage en bonus på 4.000 yen.
Omsætningskravet er 20x, så du skal omsætte $8.000. Min familie spillede for et par dage siden, men efter at bonussen løb ud, indsatte eller loggede de aldrig ind. Jeg fik at vide om casinoet af et familiemedlem, så jeg registrerede mig hos kasinoet fra min iPhone, modtog bonussen og ryddede 80.000 yen rollover, og forsøgte at foretage en udbetaling, men instruktionerne var svære at forstå, og de var skrevet på en sådan måde, at jeg ikke engang vidste, hvor mange penge jeg kunne hæve .
Jeg var ikke sikker på, hvor mange penge jeg kunne hæve, så jeg forsøgte at hæve lidt efter lidt, mens jeg kommunikerede med supportchatten. På dette tidspunkt modtog jeg en KYC-bekræftelses-e-mail, og kundesupport fortalte mig, at jeg kunne hæve det fulde beløb, hvis Jeg indsatte 5.000 yen først. Da jeg lukkede chatten og gik tilbage til den øverste skærm, var den cache, jeg havde før, væk.
Jeg fik at vide, at jeg var i overtrædelse, fordi jeg har flere konti.
Jeg fik at vide, at jeg var i strid, fordi jeg havde flere konti. På det tidspunkt kontaktede min familie ledelsen for at slette min konto, fordi jeg ikke gør det længere.
Det gik ledelsen med til.
Hvis kontoen var en duplikat, ville de have vidst det på registreringstidspunktet, og hvis det var en alvorlig overtrædelse, ville de have været nødt til at stoppe det på det tidspunkt.
Jeg forstår ikke, hvorfor kontanter, som jeg fik at vide, jeg kunne hæve, skulle konfiskeres.
When you register at this casino, you will receive a bonus of 4,000 yen.
The wagering requirement is 20x, so you need to rollover $8,000.My family played a few days ago, but after the bonus ran out, they never deposited or logged in.I was told about the casino by a family member, so I registered with the casino from my iPhone, received the bonus and cleared the 80,000 yen rollover, and tried to make a withdrawal, but the instructions were difficult to understand and it was written in such a way that I did not even know how much money I could withdraw.
I was not sure how much money I could withdraw, so I tried to withdraw little by little while communicating with the support chat.At this point, I received a KYC verification email, and customer support told me that I could withdraw the full amount if I deposited 5,000 yen first.When I closed the chat and went back to the top screen, the cache I had before was gone.
I was told that I was in violation because I have multiple accounts.
I was told that I was in violation because I had multiple accounts.At that point, my family contacted the management to delete my account because I don't do it anymore.
The management agreed to do so.
If the account was a duplicate, they would have known at the time of registration, and if it was a serious violation, they would have had to stop it at that point.
I don't understand why cash that I was told I could withdraw should be confiscated.
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