The player from Australia was highly dissatisfied as the casino voided a substantial portion of his player account balance due to an issue related to mixing promotional and real, withdrawable funds. After a second review of the player's case, the casino paid the player in full. The complaint was closed as 'Resolved'.
Spilleren fra Australien var meget utilfreds, da kasinoet annullerede en betydelig del af hans spillerkontosaldo på grund af et problem, der var relateret til at blande salgsfremmende og rigtige, hævelige midler. Efter en anden gennemgang af spillerens sag betalte kasinoet spilleren fuldt ud. Klagen blev afsluttet som 'Løst'.
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