Kosmonaut Casino-teamet rapporterer, at spilleren giver falske oplysninger for at få penge.
Efter den sidste blokering bad spilleren Kosmonaut Casino Support om at fjerne blokeringen af sin konto.
Nogen tid senere, efter at kontoen blev fjernet, indgav spilleren en klage med rapporten, hvori han anførte, at han havde et spilleproblem. Hans klage blev gennemgået, og spilleren blev suspenderet i overensstemmelse med vilkårene i licensen. Spillerens konto blev blokeret.
Indtil da havde spilleren aldrig rapporteret et spilproblem.
Spilleren opførte sig uetisk i sin omgang med kasinoet, afpressede penge og truede jævnligt med at klage.
Vi vil gerne gentage, at denne klage er ubegrundet.
Alle relevante oplysninger er blevet givet til CasinoGuru-administratorerne.
The Kosmonaut Casino team reporting that the player is providing false information in order to get money.
After the last block, the player asked Kosmonaut Casino Support to unblock his account.
Some time later, after the account was unblocked, the player filed a complaint with the report, stating that he had a gambling problem. His complaint was reviewed and the player was suspended in accordance with the terms of the license. Players account was block.
Up until that point, the player had never reported a gambling problem.
The player behaved unethically in his dealings with the casino, extorting money and regularly threatening to complain.
We would like to reiterate that this complaint is unfounded.
All relevant information has been provided to the CasinoGuru administrators.
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