Hej, jeg er en ludoman i bedring og den 2. maj fik jeg tilbagefald efter nogle år. Jeg er selvudelukket fra alle bookmakere i Storbritannien, men efter en målrettet annonce så jeg, at der var en, jeg ikke var udelukket fra. Jeg fortsatte med at bruge 1.800 pund på mindre end en time. I løbet af denne tid udførte det pågældende firma "Kwiff" ikke nogen form for verifikationstjek. De bad mig ikke om at verificere min alder eller min indkomst. Også, som en person, der er selvudelukket fra alle andre steder, er der ansvarligt spil love, som de er forpligtet til at overholde, fordi en simpel kontrol ville have set, at jeg var udelukket overalt. Og det burde for mig være et rødt flag at bruge 1.800, som er tre gange den nationale ugeløn . Jeg tog kontakt for at se, om der er noget, juridisk set, som kan tillade mig at få disse penge tilbage.
Hi, I am a recovering gambling addict and on May 2nd I relapsed after a few years. I am self excluded from all the bookmakers in the UK but after a targeted ad I saw that there was one I was not excluded from. I proceeded to spend 1,800 pounds in less than an hour. During this time, the company in question 'Kwiff" did not perform any kind of verification checks. They did not ask me to verify my age or my income. Also, as somebody who is self excluded from everywhere else, is there any responsible gambling laws that they are bound to uphold? Because a simple check would have seen that I was excluded everywhere. Also, spending 1,800 which is three times the national weekly wage within an hour, to me, should be a red flag. Yet nothing was done. I was getting in touch to see if there is anything, legally, that may allow me to get this money back. Thanks.
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