Jeg sluttede mig til lucky tiger casino og gennemgik udbetalingsprocessen i deres udbetalingsfane. Der var en formular, der skulle udfyldes, og jeg indsendte. I mellemtiden fortsatte jeg med at spille, og mens de sagde, at det kunne tage 4 hverdage, havde jeg det fint. Efter at have vundet over 1800 og brugt omtrent det samme beløb, fik jeg en e-mail om, at jeg manglede noget mere information, men alligevel giver de ikke rigtig detaljerede oplysninger om, hvor man kan finde det.
efter en uges tid frem og tilbage, måtte jeg gennemgå hele deres vilkår bare for at finde, hvad de bad om. I mellemtiden havde jeg penge, jeg ikke kunne hæve, og jeg kunne heller ikke bruge mine daglige gratis spins, fordi jeg havde penge på min konto.
Jeg indsendte alle papirerne, og de kom stadig
tilbage med at bede om flere kopier af hvert kort, jeg brugte. Efter 2 uger og opbrugt de penge, jeg havde, fordi de ikke tilbyder afventende hævninger, mens du venter.
stort set venter du enten i uger og spiller ikke eller bruger de midler, du vinder, da planen er, så når du bliver godkendt, har du intet tilbage. Ydermere, når det er godkendt, er det sværere bare at vinde noget.
Jeg fremlagde min sag for dem og angav under tilbagetrækning, at de har 1 formular at udfylde, men det er kun én formular. Der er andre formularer, der skal udfyldes, hvilket er vildledende, og derfor trækker de processen, så hvis du har nogen gevinster, sidder du fast ved enten at vente eller bare fortsætte med at spille, så de kan få deres penge tilbage.
komplet rip off, hvis du spørger mig. Jeg fortalte dem, at jeg ikke var tilfreds, og efter at jeg havde over 1800, jeg havde vundet, fortalte jeg dem, at de skyldte mig mindst 1k, som jeg var villig til at forhandle. Aldrig én gang anerkendte de min klage, men i stedet fortsætter de med, at det står i betingelserne. Så hver gang du mangler noget, er det yderligere 4 hverdage plus og åh, økonomi virker ikke i weekenden.
pas på med at spille, men jeg anbefaler at blive verificeret og accepteret før du spiller, men jeg har aldrig en gang været i stand til at udbetale noget, derfor er jeg ikke sikker på, hvilken anden undskyldning de kan finde.
I joined lucky tiger casino and reviewed the withdrawal process in their withdrawal tab. There was a form to be completed and I submitted. Meanwhile I continued to play and while they stated could take 4 business days I was fine. After winning over 1800 and spending about the same amount I was then emailed that I missing some more information but yet they don’t really provide full detail where to find it.
after a week or so going back and forth, I had to go through their entire terms just to locate what they were asking for. Meanwhile I had money I couldn’t withdraw nor could I use up my daily free spins because I had money on my account.
I submitted all the paperwork and they still came
back with asking for more copies of each card I used. After 2 weeks and using up the money I had because they don’t offer pending withdrawals while you wait.
pretty much you either wait weeks and don’t play or use up the funds you win as what there plan is so by the time you are approved you have nothing left. Further, once approved it’s harder to just win anything .
i pleated my case to them stating under withdrawal they have 1 form to complete but that is just one form. There are other forms that have to be completed which is misleading and therefore they drag the process so if you have any winnings you are stuck by either waiting or just continue playing so they can get their funds back.
complete rip off if you ask me. I told them I was not happy and after I had over 1800 I had won I told them they owed me at least 1k which I was willing to negotiate. Never once did they acknowledge my complaint but instead they continue with it’s in the terms. So ever time you are missing something it’s another 4 business days plus and oh finance doesn’t work on the weekends.
beware of playing however I recommend to be verified and accepted before playing but then again I never once was able to cash out anything, therefore not sure what other excuse they can pull.
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