Dette casino tillod mig at indbetale og bruge penge på det casino, selvom jeg er registreret hos gam stop. Jeg er en problemgamler og lider af kompleks personlighedsforstyrrelse, jeg føler, at dette casino har fremmet falske incitamenter til at lokke folk til, men ikke at falde igennem med deres løfter, og det ser ud til, at spil er korrupte. Efter at have fortalt kasinoet, anmoder jeg om en tilbagebetaling af mine indskud, da der er en uretfærdig bonusstruktur, hvor medarbejderne konstant havde løjet for mig om strukturen af omsætningskravene på bonussen, selvom jeg havde det i skærmbilleder, der fortalte mig andet fra virksomheden hjemmeside, rådgiveren forsøgte at fortælle mig, at flere indbetalingsbonusser, som jeg blev tildelt, var udløbet / men de havde ingen udløbsdato på dem, hvilket nogle andre gjorde, da der var i alt 180 spins, jeg skulle tildeles, hvilket også havde ingen omsætningskrav, hvilket heller ikke stod nogen steder, at de havde omsætningskrav, så snart jeg tjekkede, ændrede situationen sig, og de var gået fra x60 og derefter ned til x35, da der ikke var nogen til at begynde med. Jeg føler, at kasinoet benyttede lejligheden her til ikke at følge op på løfterne og ikke ønskede at hoste op med belønningerne, hvorefter jeg allerede blev krediteret.
Hjemmesidens layout er ikke så tiltalende, da der ikke er nogen annonceret sektion på hjemmesiden, der leder dig til bonussektionen på webstedet, idet den er i sektionen KONTOINDSTILLINGER skjult i hjørnet af den øverste højre side. Normalt af tidligere erfaring er bonussiden i ethvert casino tydeligt annonceret, ligesom eventuelle incitamenter vundet fra spillene. Det er som om de forsøger at skjule bonussektionen på hjemmesiden for at spare på de annoncerede gratis spins. Også ved tilmeldingstilbuddet, jeg brugte med dette firma, angav 100 satsnings gratis spins, men jeg fik 50 spins, der havde satsningskrav, da medarbejderne havde informeret mig om, at det tilbud, jeg præsenterede, ikke var gyldigt. Men det er endda annonceret her (CASINO GURU) som 100 spins, uden 0x indsatskrav. Jeg har anmodet om hele mine indbetalinger tilbage på grund af de problemer, jeg har stået over for her, og de har nu slettet min konto, før det advarede de om, at jeg skulle kontakte gam stop myself ved at CC dem i en e-mail for at få min fil. Men burde de ikke kunne gøre det selv, da de er under gam stop som annonceret på hjemmesiden?
This casino allowed me to deposit and spend money on there casino, even though im registered with gam stop. I am a problem gambler and suffer from complex personality disorder, i feel this casino have promoted false incentives to lur people in however not falling through with there promises and it seems like games are corrupt. After telling the casino i am requesting a refund of my deposits since there unfair bonus structure where the staff member had persistently lied to me about the structure of the wagering requirements on the bonus, even though i had it in screenshots telling me otherwise from the company website, the advisor was trying to tell me that several deposit bonuses which i was awarded were expired / however they had no expiry date on them, which some others did, since there was a total of 180 spins i was due to be awarded that also had no wagering requirements which also wasn't stated anywhere that they had wagering requirements as soon as i checked the situation changed, and they had gone from x60 then down to x35 when there was none to begin with. I feel like the casino took an opportunity here to not follow through with there promises and didn't want to cough up the rewards after which i was already credited.
The website layout isn't that appealing since there is no advertised section on the homepage that directs you to the bonus section of the website, with it being in the ACCOUNT SETTINGS section hidden in the corner of the top right page. Usually From previous experience the Bonus page within any casino is clearly advertised as are any incentives won from the games. Its like they are trying to hide the bonus section of the website to save on the free spins advertised. Also by the sign up offer i used with this company stated 100 wager free spins, however i was given 50 spins that had wagering requirements since the staff member had advised me that the offer i presented was not valid. However it is even advertised on here (CASINO GURU) as 100 spins, with no 0x wagering requirements. I have requested my entire deposits back due to the issues i have faced here and they have now deleted my account, before that they advised that i need to contact gam stop myself CCing them in an email for them to obtain my file. However shouldn't they be able to do that themselves since they are under gam stop as advertised on the website?
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