Kære Stefan,
pr. check blev kontoen lukket på grund af overtrædelse af følgende klausuler
TaC-link: https://metaspins.com/info/terms-and-conditions
10.1 Virksomheden har en streng politik mod svig. Hvis spilleren er mistænkt for svigagtige handlinger, herunder men ikke begrænset til:
10.1.1 at deltage i enhver form for samordning med andre spillere,
10.1.2 udvikling af strategier rettet mod utro gevinster,
10.2 Selskabet forbeholder sig retten til at lukke spillerkontoen og suspendere alle udbetalinger til spilleren. Denne beslutning er efter Selskabets eget skøn, og spilleren vil blive informeret via telefon eller e-mail baseret på kontaktoplysningerne angivet ved registreringen. Virksomheden forbeholder sig også retten til at informere de regulerende organer om sådanne svigagtige handlinger udført af spilleren.
10.3 Kasinoet har nultolerance over for fordelsspil. Enhver spiller, der vil forsøge at drage fordel af casinotilbud eller andre kampagner, accepterer, at virksomheden har ret til at annullere bonusser og eventuelle gevinster fra sådanne bonusser, inkluderet men ikke begrænset til grundene til:
10.3.1 oprette mere end én konto for at få fordel af kasinokampagner;
14.5 Hvis vi har rimelige grunde til at mistænke, at en bonus gøres krav på af eller til fordel for den samme person mere end én gang eller af en gruppe mennesker, der handler i samråd, kan den trække tilgængeligheden af enhver bonus eller alle bonusser tilbage til den pågældende kunde eller gruppe af kunder og/eller annullere enhver indsats, der er finansieret af bonussen, og fjern eventuelle gevinster fra en sådan indsats.
Generelle bonusbetingelser:
En bonus er kun gyldig én gang pr. Konto/husstand/IP-adresse/enhed. Hvis vi har grund til at knytte to eller flere konti sammen, hvor der er gjort krav på bonusser eller fordele, forbeholder vi os retten til at annullere enhver relateret transaktion, enhver bonus eller enhver anden kampagne uden at det berører enhver anden handling.
Sig til, hvis du har yderligere spørgsmål,
Metaspins supportteam
Dear Stefan,
as per check, the account was closed due to the violation of the following clauses
TaC link: https://metaspins.com/info/terms-and-conditions
10.1 The Company has a strict anti-fraud policy. If the player is suspected of fraudulent actions including but not limited to:
10.1.1 participating in any type of collusion with other players,
10.1.2 development of strategies aimed at unfaithful winnings,
10.2 The Company reserves the right to terminate the player account and suspend all payouts to the player. This decision is at sole discretion of the Company and the player will be informed via phone or email based on the contact details provided at registration. The Company also reserves the right to inform the regulatory bodies of such fraudulent actions performed by the player.
10.3 The Casino has zero tolerance to advantage play. Any player who will try to gain advantage of casino offers or other promotions agrees that the Company has the right to void bonuses and any winnings from such bonuses, included but not limited to the reasons of:
10.3.1 creating more than one account in order to get advantage from Casino promotions;
14.5 If we have reasonable grounds to suspect that a Bonus is being claimed by or for the benefit of the same person more than once or by a group of people acting in concert then it may withdraw the availability of any Bonus or all Bonuses to that customer or group of customers and/or void any wager funded by the Bonus and remove any winnings from such wager.
General bonus T&C:
A bonus is only valid once per Account/household/IP address/device. Should we have grounds to link two or more accounts together where bonuses or benefits have been claimed, we reserve the right to cancel any related transaction, any bonus or any other promotion without prejudice to any other action.
Let me know if you have further questions,
Metaspins support team
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