Jeg gik til kundeservice, før jeg begyndte at spille, og fortalte Helena eller Helen, at jeg ikke ville have nogen bonusser knyttet til mit indskud, hun fjernede ikke den ene, jeg fjernede den anden, jeg vidste ikke, at der var en anden, hun fjernede den ikke og nu fortæller de mig, at hvis jeg vil annullere bonussen, fordi jeg prøvede at spille med, prøvede jeg at satse hundrede på Wild Bells 100-spillet, og den sagde, at det var en overskridelse, det overstiger INDSATS-beløbet, citron, og jeg spurgte dem, hvorfor ville det sige, at fordi jeg ikke skal have nogen bonus knyttet til nogen af mine indbetalinger, gik jeg specifikt og talte med kundeservice, før jeg begyndte at spille, så det ikke ville ske godt, nu fortæller de mig, at det gør det det er ligegyldigt nu, jeg skal spille med bonussen vedhæftede væddemål eller annullere bonussen, som vil tage mine penge først min indbetaling først, som jeg indbetalte, som så er det sandsynligvis ikke noget tilbage af det indskud, jeg indsatte de stjal mine penge, jeg fortalte dem før jeg fortalte dem, før jeg spillede, at jeg ikke ville have en bonus tilknyttet!!! De lytter ikke til mig. De ønsker at straffe mig, fordi deres kundeservicemedarbejder har rodet.
I went to customer service before I started playing and told Helena or Helen that I did not want any bonuses attached to my deposit she did not remove the one I removed the other I didn't know there was another one she didn't remove it and now they're telling me that if I want to cancel the bonus because I tried to play with I tried to bet a hundred on the Wild Bells 100 game and it said it was an exceed it exceeds the BET amount bet lemon and I asked them why would it say that because I'm not supposed to have any bonus attached to any of my deposit I specifically went and talk to customer service before I started playing so that that would not happen well now they're telling me that it doesn't matter now I have to play with the bonus attached wagering or cancel the bonus which will take my money first my deposit first which I deposited which then it probably isn't anything left of the deposit I deposited they stole my money I told them before I told them before I played that I didn't want a bonus attached!!! They're not listening to me. They are wanting to penalize me because their customer Service employee messed up.
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