Jeg tog en indbetalingsbonus fra dem, som jeg modtog via e-mail.
Jeg vandt stort på et spin, og efter omsætning havde jeg omkring 8000 dollars og foretog en udbetaling.
Jeg havde allerede spillet og vundet på deres casino, så jeg var allerede bekræftet.
Først blev min tilbagetrækning afbrudt, og jeg tjekkede med support hvorfor, og de sagde, at der ville blive foretaget en ekstra kontrol, så kontaktede de mig via e-mail.
efter en uge havde de ikke hørt fra mig, så jeg foretog en anden udbetaling, som igen blev afbrudt, jeg tjekkede igen via support og så siger de, at jeg skal have mere omsætning, så jeg konverterede det, de sagde, at jeg skulle tjene mere.
Ny tilbagetrækning efter det var 8406 dollars.
Denne tilbagetrækning blev ikke afbrudt, så jeg ventede en uge, men intet svar eller penge sendt af dem.
efter over en måned, da jeg kontaktede support igen, sagde de, at de havde brug for nye dokumenter, billeder foran mit hus og opdatering af andre tidligere godkendte dokumenter.
Jeg sendte disse nye dokumenter og billeder ind, og de sagde, at vi vil kontakte os via e-mail.
Endnu en gang fik jeg aldrig et svar via e-mail, så jeg kontakter support igen for at spørge, om alle billeder og dokumenter var ok.
Igen siger de, at de vil tage kontakt via e-mail, nu er der gået 2-3 måneder af disse undskyldninger.
Sen svarede dem, at de har beslaglagt pengene, fordi andre spillere i Norge viste ligheder og lukkede alle konti.
Jeg svarede på e-mailen, at det ikke er i orden, men så fik jeg ingen svar fra dem, jeg loggede ind på min konto, og alle pengene var væk, og selv nu, da jeg forsøgte at logge ind, kunne jeg ikke engang logge ind.
I took a deposit bonus from them that I received via email.
I won big on a spin and after turnover I had around 8000 dollars and made a withdrawal.
I had already played and won at their casino so I was verified already.
First my withdrawal was interrupted and I checked with support why and they said that an extra check would be carried out, then they contacted me via email.
after a week they hadn't heard from me so I made another withdrawal which was again interrupted, I checked again via support and then they say I need to make more turnover, so I converted it they said I needed to make more.
New withdrawal after that was 8406 dollars.
This withdrawal was not interrupted so I waited a week but no answer or money sent by them.
after over a month when I contacted support again they said they needed new documents, pictures in front of my house and update of other previously approved documents.
I sent in these new documents and pictures and they said we will be in touch via email.
Once again I never got a response via email so I contact support again to ask if all the pictures and documents were ok.
Again they say they will get in touch via email, now 2-3 months have passed of these excuses.
Sen answered them that they have seized the money because other players in Norway showed similarities and closed all accounts.
I replied to the email that this is not okay but then I got no answers from them, I logged into my account and all the money was gone and even now when I tried to log in I couldn't even log in.
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