Mr Bet Casino - Spilleren klager over, at hun ikke vandt noget.

i asked mr.bet for a refund

i have been playing for several years and have no problem losing more than 1,000 euros in a shorter period of time, be it wildz caxino slotwolf or other providers

However, mr.bet is so dubious that players wait for information and does not speak out

their app is hidden in the app store and disguised as a normal game for the mobile phone

i asked for my drink action history and several questions were asked

a refund denied although this is my right

I wanted to ask again whether my reimbursement is legal because I have never seen an online casino not even spit a profit after several deposits in a very short time, whether high or low stakes

ich hab mr.bet um eine rückforderung gebeten

ich spiele schon mehrere jahre und habe auch kein problem in einer kürzeren zeit mehr als 1.000 euro zu verlieren sei es wildz caxino slotwolf oder andere anbieter

jedoch ist mr.bet so unseriös lässt für informationen spieler warten und rückt nicht mit der sprache raus

deren app ist im appstore versteckt und getarnt als normales spiel für das handy

ich habe um meine tranksaktion historie gebeten und es wurden mehrere fragen gestellt

eine rückersattung verneint obwohl dies mein recht ist

ich wollte hier nochmal fragen ob meine rückersattung rechtens ist da ich noch nie erlebt habe das ein online casino nach mehreren einzahlungen in kürzester zeit nichtmal ein gewinn spuckt ob hoher oder niedriger einsatz

Dear gabimikeq,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Petronela

Additional comments from the player:

"Can someone explain to me why Mr.Bet is allegedly blocking players from Berlin?"

Dear gabimikeq,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.