The player from Norway passed the KYC and tried to withdraw his winnings. He informed the casino about his gamlbing problem and they decided to confiscate part of player's winnings. Based on the player's bet history, we rejected the case since the player had not managed to fully wager his deposit amount, therefore we considered the casino's behaviour as fully justified.
Spilleren fra Norge bestod KYC og forsøgte at hæve sine gevinster. Han informerede kasinoet om sit spilproblem, og de besluttede at konfiskere en del af spillerens gevinster. Baseret på spillerens væddemålshistorik afviste vi sagen, da spilleren ikke havde formået at omsætte sit indskudsbeløb fuldt ud, derfor anså vi kasinoets adfærd som fuldt ud berettiget.
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