Hej
I fredags bad de om mit kontoudtog fra den 19. august tilsyneladende for at åbne en sag til deres betalingsudbyder.
De bliver ved med at sige, at de skulle vente i 5 hverdage for at eskalere til deres betalingsudbyder. De oplyser ikke, hvem deres betalingsudbyder er.
I morges kontaktede jeg dem, og deres agent fortalte mig, at det var eskaleret, men den 5. dag var i dag.
Ingen penge modtaget. Det virker som et fupnummer, og jeg fortalte dem, at hvis jeg ikke modtager mine £3000 gevinster inden i dag, vil jeg kontakte dem for at bede om mit samlede depositum på £700, eller jeg vil bede min bank om at trække tilbage.
Jeg bad om, hvem der er deres regulator, og deres agent blev ved med at gentage for at læse T&C. Jeg læste det, og der er ingen spor nogen steder af regulatorens navn.
Dette er en fidus.
Jeg har hele kopien af min seneste chat, siden problemet startede.
Tak
Hi,
This past Friday they asked for my bank statement from 19th August apparently to open a case to their payment provider.
They keep saying that they needed to wait for 5 business days to escalate to their payment provider. They do not disclose who their payment provider is.
This morning I contacted them and their agent told me that it was escalated but the 5th day was today.
No money received. It seems a scam and I told them that if I do not receive my £3000 winnings by today, I will contact them to ask for my total deposit of £700 or I will ask for my bank to charge back.
I asked for who is their regulator and their agent kept repeating to read T&C. I did read it and there is no trace anywhere of the Regulator name.
This is a scam.
I have all the copy of my latest chat since the issue started.
Thanks
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