Hej, hvad der faktisk skete var, at jeg ville hæve mine gevinster fra pari-match mine gevinster var 66k jeg foretog en hævning på 41k de afviste min hævning og Kayer blokerede min hævning, så fortalte de mig at gøre yderligere verifikation med bestå af at give selfie med aadhar eller pan kort med et papir, der skriver dit navn, dato og til pari match-henvisning. Jeg indsendte alle dokumenterne denne proces gik 2 dage i dag 2. sep. min bekræftelse lykkedes, og jeg gik for at hæve mine gevinster, men da jeg så min saldo var den tom, var mine gevinster trukket fra, og så spurgte jeg kundeservice, hvor er min gevinst, de fortalte mig, at jeg har lavet anti-snyd osv., men for at være ærlig, så gjorde jeg ikke sådan noget, jeg lavede legit fair betting, og hvordan kan de trække min saldo fra, de har ikke noget bevis for, at jeg har snydt, jeg har hvert eneste dokument klar med mig, hjælp mig med at få min refusion tak.
Hi actually what happened was i wanted to withdraw my winnings from pari match my winnings were 66k i made a withdrawal of 41k they declined my withdrawal and kayer blocked my withdrawal then they told me to do additional verification with consist of giving selfie holding aadhar or pan card with a paper writing your name,date and for pari match referring I submitted all the documents this process went 2 days today 2nd sep my verification was successful and i went to withdraw my winnings but when i saw my balance it was empty my winnings were deducted and then i asked customer care where is my winning they told me i have done anti cheating etc. but to be honest i did nothing like that i did legit fair betting and how can they deduct my balance they don’t have any proof that i did cheating i have each and every document ready with me please help me getting my refund thanks.
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