Fire udbetalinger på $1500 hver, som jeg anmodede om i sidste uge, blev alle annulleret på grund af "problem med betalingsudbyder" (ifølge kasinoet). Når jeg beder casinoet om at gøre noget ved det, siger supporten bare "kom tilbage, hvis det sker igen" eller "vent venligst tålmodigt". De vil ikke gøre noget ved det, så længe der er gennemførte hævninger imellem de annullerede hævninger.
Dette forårsager så meget frustration, fordi jeg har mere end $60000 i kasinoet, og den daglige udbetalingsgrænse er $1500. Det vil allerede tage lang tid at hæve pengene, men dette "tekniske problem" forårsager en længere forsinkelse for at hæve pengene, selvom der var nogle vellykkede hævninger.
Jeg vil have, at casinoet kompenserer for alle annullerede udbetalinger ved at behandle en udbetaling i summen af alle de annullerede udbetalinger og træffe foranstaltninger for at sikre, at de fremtidige udbetalinger lykkes.
Four withdrawals in the amount of $1500 each that I requested last week were all cancelled due to "problem with payment provider" (according the the casino). When I ask the casino to do something about it, the support just says "come back if it happens again" or "please wait patiently". They won't do anything about it as long as there are completed withdrawals in between the cancelled withdrawals.
This is causing so much frustration because I have more than $60000 in the casino and the daily withdrawal limit is $1500. It will already take a long time to withdraw the money, but this "technical problem" is causing a longer delay to withdraw the money even though there were some successful withdrawals.
I want the casino to compensate for all cancelled withdrawals by processing a withdrawal in the sum of all the cancelled withdrawals and take action to make sure the future withdrawals are successful.
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