Efter at have indbetalt og hævet flere gange, nægter Mystake min udbetaling og blokerer min udbetalingsfunktion.
Jeg spurgte i live chat om dette problem, og de sagde, at de vil svare via e-mail om få dage. Men jeg har ikke modtaget nogen e-mail i mere end et halvt år.
After deposited and withdrew several times, Mystake refuses my withdrawal and blocks my withdrawal function.
I asked in live chat about this issue, and they said they will reply by email in few days. But I haven't receive any email for more than half year.
Hej,
Mystake team blokerer aldrig brugerens konto, hvis der ikke er opdaget noget mistænkeligt.
Din konto er muligvis under undersøgelse. Læs venligst vores anti-svig politik i vores vilkår og betingelser. Der vil være detaljerede oplysninger, hvornår Mystake kan suspendere udbetalinger.
Med venlig hilsen,
Hello,
Mystake team never blocks the account of the user, if there is not detected anything suspicious.
Your account might be under investigation. Please read our Anti-Fraud policy in our terms and conditions. There will be detailed information when Mystake may suspend withdrawals.
Best regards,