Hello Josuexz,
Thank you for contacting us.

With the information provided in your previous statement, we are unfortunately unable to find your account and therefore to respond more precisely to your request.

It is our priority to ensure a safe platform for us and mostly for our players, for this reason we take the chance to highlight that we have no interest in preventing our players the access to their account, unless unfair and illicit activities have been conducted.

We are sorry to hear that you had a bad experience with our website, however I can confirm that if you have won the bet fairly that we will pay out the winnings. We have absolutely no interest in 'stealing' money from players. We are planning on being around as a household online casino brand for a long time and that kind of behavior does not fit such a casino.

If you have a problem with your account, please contact us at this email address: support@yonibet.com, please specify in the subject of your email: follow up on your problem Josuexz. They will be able to answer your problem.

We thank you in advance for the additional information. We will come back to you with a solution to your problem.
We hope to hear from you soon in order to clarify the situation, and we wish you a great day.

Kind regards,
Yonibet Team