Jeg har spillet på denne gruppe af kasinoer (ekstrem, yabby, grænseløs, Brango, adrenalin) i lang tid. De var ikke min tur til kasinoer, men de var i top 10. Mine yndlingssider er, hvad jeg kalder rigtige spillesider. Sjældne bonusser, men konsekvente spilleautomater, ingen småt, og udbetalinger er lige så nemme som at indbetale. Denne gruppe er ikke sådan, men deres "småtryk" var den typiske slags, udtryk var på forkant, ingen skjulte og meget få var på plads bare for at narre dig. Og hvis du bruger krypto var tilbagetrækningsprocessen nem og hurtig. Alle kasinoer i denne gruppe annoncerer sig selv som de kasinoer med de hurtigste udbetalinger, og i løbet af min tid, hvor jeg spillede på dem, tog ikke et eneste mere end tredive minutter til udbetaling.
Så da jeg vandt over 5000,00 ved at spille på ekstrem var jeg virkelig begejstret. Jeg spiller kun med deres ingen regler bonusser, og med øjeblikkelig udbetaling er teser de øjeblikke, jeg lever for. Der er ingen tvivl om, at pengene er dine, det er som at være på et rigtigt kasino. Så det var et rigtig chok, da jeg gik for at udbetale og blev blokeret fra at anmode om en udbetaling, indtil kyc blev opfyldt. Dette burde have været et stort rødt flag, men jeg havde spillet så meget på disse kasinoer, at jeg faktisk stolede på dem. Jeg troede, at så snart jeg sendte dokumenterne, ville de i det mindste lade mig anmode om en tilbagetrækning. Jeg kender mig selv, indtil de giver mig lov
foretage den tilbagetrækning, jeg vil fortsætte med at spille og tabe det hele. Jeg sendte dem en e-mail og spurgte, hvorfor de ikke lod mig trække mig, og hvor lang tid godkendelsen ville tage. Da jeg fik svaret på 48 timer, var jeg meget ked af det. Jeg sendte en e-mail til support og bad dem om at forklare uden svar. Jeg ville holde op med at spille og lade pengene sidde der, fordi jeg ikke ville give dem det hele tilbage. Jeg var lige begyndt at spille 777-spillet, jeg havde kun spillet det én gang før og forstod virkelig ikke delen med at holde hjul, så jeg ville prøve det. Jeg havde først prøvet at udbetale kl. 330. Det var omkring kl. 11.30. Jeg spillede 777-spillet i omkring 30 minutter. Det tog lidt, før jeg indså, hvor meget det kostede mig at holde en rulle. Jeg stoppede med tæt på 3000, der planlagde at vente på dem. Jeg er sikker på, at nogle af jer allerede har fanget problemet, det havde jeg ikke endnu.
Så da jeg lagde mærke til e-mailen om, at de havde åbnet processen med tilbagetrækningsanmodning for mig, sendte jeg dem en e-mail tilbage og takkede dem for deres gode kundeservice. Ja, jeg var en idiot og takkede dem.
Da jeg holdt hjulene på 777-spillet, øgede jeg min indsats, men jeg var ikke klar over dette. Spillet udbetalte kun for det oprindelige 2,50-indsats, så det faldt mig aldrig ind, at det beløb, jeg betalte for at holde hjulet, var det beløb, jeg satsede pr. spin, og derfor oversteg tærsklen på 10,00 pr. indsats. Hvis jeg ikke havde været ked af det, havde jeg fanget det her.
De savnede det ikke. Alle de historier om, hvor lang tid det tager at gennemgå processer, er en joke. 10 minutter efter, at jeg startede spillet, sendte de mig en e-mail, hvor de tillod mig at hæve, fordi de allerede vidste, at jeg havde overtrådt spillevilkårene, og de konfiskerede hele mine gevinster. Hurtigheden af dette var imponerende.
De påpegede også effektivt, at mit brud var anderledes end dem, der overtrådte betingelserne for tilbagetrækning, fordi mit var skrevet i vilkårene, og deres var kun skrevet over hele deres hjemmeside og internettet.
Jeg var meget ked af det, jeg er stadig rigtig sur. Men jeg vidste også, hvad de lavede og spillede dem lige i hænderne.
I have been playing at this group of casinos (extreme, yabby, limitless, Brango, adrenaline) for a long time. They were not my go to casinos but they were in the top 10. My favorite sites are what I call real gambling sites. Infrequent bonuses but consistent slot returns, no fine print and payouts are as easy as depositing. This group is not like that but their "fine print " was the typical kind, terms were up front , no hidden ones and very few were in place just to trick you. And if you use crypto the withdrawal process was easy and quick. All of the casinos in this group advertise themselves as the casinos with the fastest payouts and during my time playing at them not a single one ever took over thirty minutes to payout.
So when I won over 5000.00 playing at extreme I was really excited. I only play with their no rules bonuses and with instant payout theses are the moments I live for. There is no question that money is yours it’s like being in a real casino. So it was a real shock when I went to cash out and was blocked from requesting a payout until kyc was met. This should have been a huge red flag but I had played at these casinos so much that I actually trusted them. I thought as soon as I sent the documents in they will at least let me request a withdrawal. I know myself until they let me
make that withdrawal I will continue to play and lose all of it. I emailed them and asked why they were not letting me withdraw and how long approval would take. When I got the response of 48 hours I was very upset. I emailed support asking them to explain with no response. I was going to quit playing and let the money sit there because I was not going to give it all back to them. I had just started playing the 777 game, I had only played it once before and really didn’t understand the holding reels part so I wanted to try it. I had first tried to cash out at 330 pm This was around 1130 pm. I played the 777 game for about 30 minutes. It took a little bit before I realized how much holding a reel was costing me. I quit with close to 3000 planning to wait them out. I’m sure some of you have already caught the problem, I hadn’t yet.
So when I noticed the email saying they had opened the withdrawal request process for me I emailed them back thanking them for their great customer service. Yes I was an idiot and thanked them.
When i held the reels on the 777 game I was increasing my bet but I didn’t realize this. The game was only paying out for the original 2.50 bet so it never crossed my mind that the amount I paid to hold the reel was the amount I was betting per spin and therefore exceeded the 10.00 per bet threshold. If I hadn’t been upset I would have caught this.
They didn’t miss it. All those stories about how long reviewing processes takes is a joke. 10 minutes after I started that game they sent me an email allowing me to withdraw because they already knew I had breached the terms of play and they were confiscating my entire winnings. The swiftness of this was impressive.
They also efficiently pointed out that my breach was different from them breaching the terms of withdrawal because mine was written in the terms and theirs was only written all over their website and the internet.
I was very upset, I’m still really pissed. But I also knew what they were doing and played right into their hands.