1 år sidenOriginalOversættelse
I have been playing at this casino for the last 3 days. After many emails proving that the documents I sent were valid for verification I finally had my account verified. I was then emailed saying it is a fast withdrawal process. It has been almost 3 days and I have withdrawals pending. Not to mention there is a limit on withdrawals. I think this casino is a rip off and is just holding off on releasing the money I won. Wouldn’t recommend to anyone to play it. Horrible.
8
Rolling Slots Casino
1 år siden
Dear gssqxsn8tb,
thank you for expressing your opinion.
Firstly, we would like to congratulate you for the fact that luck was on your side, and you won while playing in our casino, and also for the fact that your account has successfully passed the verification process!
We kindly ask you to understand that during the verification procedure, you are asked to provide high-quality documents, so that your identity is established, which leads to protecting you and your account in the future.
Once your account has been verified, your withdrawals requests are processed faster. However, please note that the requests are reviewed in orderly fashion by our Financial Department, in its working schedule.
Please, do not worry, as once your request is processed, the Financial Department will notify you via email regarding the results.
As regards the maximum amount for withdrawing funds, please note that this information is specified openly in our Terms and Conditions. Moreover, this is a common feature in casinos and we are no exception.
In case you have any questions regarding your withdrawal request, we kindly ask you to contact our Live-Chat. Our agents are there 24/7 to help you.
Thank you for understanding,
Rolling Slots Casino Representative
thank you for expressing your opinion.
Firstly, we would like to congratulate you for the fact that luck was on your side, and you won while playing in our casino, and also for the fact that your account has successfully passed the verification process!
We kindly ask you to understand that during the verification procedure, you are asked to provide high-quality documents, so that your identity is established, which leads to protecting you and your account in the future.
Once your account has been verified, your withdrawals requests are processed faster. However, please note that the requests are reviewed in orderly fashion by our Financial Department, in its working schedule.
Please, do not worry, as once your request is processed, the Financial Department will notify you via email regarding the results.
As regards the maximum amount for withdrawing funds, please note that this information is specified openly in our Terms and Conditions. Moreover, this is a common feature in casinos and we are no exception.
In case you have any questions regarding your withdrawal request, we kindly ask you to contact our Live-Chat. Our agents are there 24/7 to help you.
Thank you for understanding,
Rolling Slots Casino Representative
