Anmeldelser fra zena5755

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2 uger sidenOriginalOversættelse
Won here awhile ago. All bonuses, coupons were removed including a chance to win the lobby jackpot. I was ok with that. Once in a while i would see coupons available on my account and then the next day there were none. I contacted customer service and they told me coupons are only available to players that have a hard time winning. The more you deposit the more chances of you getting coupons back on your account. That did make any sense. I already won once. Recently I deposited over 600 since the 1st of March. Last night I signed on to play and noticed coupons were available on my account. I picked one and when I tried to deposit it failed because I hit the max limit on this weeks deposits via credit card. I contacted customer service and they said that the limits on deposits cannot be changed. I would have to wait till Monday at 130 pm to make a deposit. Ok so I signed on today and NO COUPONS AVAILABLE AGAIN!. One thing I do not like is someone playing games with me. Jackpot Capital says one thing and then does another. Its all B.S. I have won multiple times at other casinos but here if you win you will not win again until you give all your winnings back to them plus!
Very unfair place to play!
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  • Nice games selection and layout
  • Friendly customer service
  • Once you win you lose.
  • They play games with their winners,
  • Bonuses and coupons are removed
  • Controlled gaming
1 måned sidenOriginalOversættelse
I originally won $1482. I deposited $115 with a 250% bonus. Based on their calculations your allowed to take out 10X of your deposit which would be $1115. After I completed the play thru I had $1482 in my account. When I went to withdraw they removed 345 for the bonus and an additional $50 for the fee to get a check. That left my account at $1090 under review.. But then they said we take the bonus from your Max allowable cash out which they did. They took an additional 345 and an additional $50 that's left me with $695 cash out. To me this is totally unfair. I closed my account. .
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  • None that I can think of
  • No license
  • Its not 10x cash out of your deposit
  • Its 10x of your deposit less the bonus and fees 2x
  • Customer service runs you around when there is an issue
3 måneder sidenOriginalOversættelse
Nice selection of games but the return to player is null. Most of the Jackpot games and a lot of games do not load. Error comes up cannot find game. It would have been and fun place to play if the slots return some money back which would keep your gameplay longer. With a $150 deposit you have about 10 minutes before you are out of money betting at $1 to $2, Again no return to player.
  • Nice selection of game providers
  • Friendly customer service
  • not all games load
  • errors on game loading, Game not found.
  • little to no return to player
  • low wins on feature and free spin rounds
3 måneder sidenOriginalOversættelse
Very boring place to invest and play. Absolutely no return to player. No fun gameplay. They have no cash back program in place and their percentages of bonuses are ultra low like 25% or 50% even if you never won there. Who would take a 50% bonus on a deposit and the have rules attached like a playthru?
  • None that I can think of.
  • Ultra low bonuses
  • No cash back program
  • $5 max bet with a bonus match
  • After $500 of deposits they want your documents to continue playing
3 måneder sidenOriginalOversættelse
I was a member a few years ago and returned recently to try again. A waist of time and my money for the 2nd time. I still feel the same way now about this place. Very difficult to win. Low percentage bonuses and high play thru requirements. Any place you have to deposit to get free spins then they aren't free are they. Absolutely no return to player. Your deposits and game play don't last long because there isn't any wins coming back. Bet $2 win .50 cents. Ridiculous place to play IMO. Also chat was absolutely for nothing there. I also noticed they change your bets on you set higher so you go through your money faster. I was betting $2 and after a free spin round which is rare I noticed my bet was set at $4. So then I had $50 in my account and after playing for awhile I was up to 300. I looked at my account and it showed a rollover of 14300.00. wow. I contacted Chat and asked how does a $50 bonus turn into 14300. They said your old bonus from the previous deposit(which was finished I lost) was applied to this one. I told him this is unfair then he removed the rollover. Then the slots turned stale, dead no return to player.
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  • nice selection of games but missing some rival ones
  • Very hard to win
  • Ridiculous play thru requirements
  • Very low bonuses
  • Controlled Game play
  • Part of the Drake casino Group
4 måneder sidenOriginalOversættelse
IF YOU TAKE A MATCH BONUS YOU ARE NOT ALLOWED TO USE ANY GAME FEATURE ROUNDS OR ANY BONUS BUY IN'S EVEN IF IT IS ON THE GAME PANEL. IF YOU DO YOU AUTOMATICALLY BREACHED THE $25 MAX BET RULE AND THE CASINO WILL CONFISCATE YOUR WINNINGS. I deposited over and over again lose lose lose and lost a lot of money 3 times reopening my account.
I finally won but lost again due to a breach which is BS . They don't want to pay out. They took $4,466.00 from me because I used a game feature bonus buy in round. $2 bet and the cost to play the bonus was $60. This is the cost to play the bonus round. This is not the bet size. All feature rounds multiplies the winnings if you land on a winning combination. But they say I bet $60 and confiscated my winnings. There is no $60 bet available in the game. The $60 is the cost to play the bonus. Unfair! It's on the game panel. It comes with the game. WIZARDS JACKPOTS. Buy a bonus! On the buy in bonus page under the red NO button in Large white letters it says this based on your bet, My bet was $2.00 BONUS WINNINGS WILL BE CALCULATED BASED ON THE CURRENT BET SELECTED $2.00 NOT 60 Extremely unfair for the player
How can they have such a high rating. I really don't know why.
Very unfair casino!!!! My review is based on the experience I had playing there. Scam Casino! I never saw a casino with a this rule. Most of these types of games in a casino have no restrictions of bet size and /or restricted features. Good luck to all that play there!
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  • Nice selection of games
  • Very high wagering requirements
  • Don't use feature rounds
  • Don't use bonus buy in's
  • Your winnings will be confiscated if you do
  • Do not play here
  • You will not get your money
  • Casino operates without an official license!
  • The casinos response below has nothing to do with my review.
Drake Casino
4 måneder siden
Dear zena5755,

We're sorry your experience at our casino wasn't as great as we strive to be.

We have a automatic promotion system based on your player level, this you'll be able to see when logged in to your account. In addition we also do daily, weekly and monthly exclusive promotions that we communicate through email or on-site overlay. I assume you tried to redeem an overlay offer, if you got the pop-up you should be able to redeem the promotion. If not, we urge you to contact support, as you are entitled to that promotion.

In regards to your slot experience, all the slots provided on our casino have different pay out percentages. This is something we have absolutely no control over, it's a complete random turn out.

We love for you to give us a second chance, to be able to see all the great things Drake has to offer.

Best,
Drake Manager
4 måneder sidenOriginalOversættelse
Signed up this morning, played the freebie freespins, then took a match bonus, tried to deposit with my credit card and an error came up, cannot deposit, please contact customer service.
I contacted customer service. And they said they have no idea when the deposits or any deposit methods will come back online. I guess my money's not green enough and I have no idea why
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  • None that I can think of
Two-Up Casino
4 måneder siden
Hello. Thank you for feedback.
Please, tell me what email address did you use for signing up or what is your login?
So we will be ale to look into the issue
4 måneder sidenOriginalOversættelse
Joined here a few months ago. Deposit after deposit finally won a small win. After that all down hill. Slots became dead with no winning combinations. With my small win I was still down quite a bit. I decided not to stay here. I also would like to mention from time to time I experienced stuttering and delayed reels. Sometimes they would slow down while spinning or they would spin and just before they stopped if you look closely they seem to jump one more step to the next icon possibly missing a winning combination. I have complained about this and never received an answer from them.
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  • Customer service is friendly and helpful
  • Max cash out 10x of deposit
  • Coupons say win big, how can you with limited cash outs
  • If you win. I suggest you to leave
  • Boring slot play
  • Stuttering reels, they don't spin smoothly
  • controlled game play
5 måneder sidenOriginalOversættelse
This was my first time playing at this casino allthough I have been a member of many of their sister sites over the years. Well my experience here was null. Deposit after deposit loss after loss. Today I hit my deposit limit. I will not keep dumping money into a casino just because the controllers tell you I will hit big one day. Today 150 Deposit 150% bonus 7 hours of game play. I have to say that today's performance of the slots were actually fun and exciting. The slots were giving back but not totally the way they should. If you bet over $10 the games die out. I felt like I wasn't the only one playing . My bonus I chose had a 10x max cash out of deposit with a 40 play thru. I think that is very unfair. So my max amount would have been 1500. Well I started to spin the reels. Went from 355 starting up to 500 down to 100 up to 1800 then to 2900. Then all changed. I feel my gamplay hits were keeping my account around the 1300 to 1700 BUT after the 7th hour of playing they all died out.
Call it want you want controlled game play. Lost for the last time Waist of time and money. Account closed
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  • Great section of games
  • Customer service is friendly
  • Controlled gameplay
  • First 5 deposits dead slots lost on all
  • 6th deposit finally a return to player didnt matter lost anyway. A tease!
  • Place is terrible!
8 måneder sidenOriginalOversættelse
Joined a week ago and played every day. They have nice bonuses but the slots are tuned down . They do not pay. Very few free spin rounds and free feature rounds. Your money does not last very long. It is so difficult to get anywhere near finishing the required play through because of the slots giving no return to player. Today was my last time playing there. Don't waist your money. Player beware!
  • Nice bonuses
  • Tight slots
  • no return to player
  • very difficult to win
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